Forums

General Betting

Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
ajay007
12 Nov 19 13:17
Joined:
Date Joined: 04 Jul 03
| Topic/replies: 41 | Blogger: ajay007's blog
Hi can anyone help for a college he has tryed live chat over 15 times to no availablity and customer service been terrible and went right down hill .he uses phone and cannot get the WINNING DISTANCES getting no where they did offer it over the phone £50 min  ut are not helping at all hiw ge can now find this bet that he dones all the time dies anyone know how to get to WINNING DISTANCES ON THE SITE  as customer service terriblec
Pause Switch to Standard View Customer service
Show More
Loading...
Report Latalomne November 12, 2019 12:47 PM GMT
Not sure if you're talking about aggregate winning distance markets per meeting or not, but I just found this pinned post in the horse racing forum which talks about winning distance markets in specific races:

Revised Guidelines for the Offering of How Far Markets
Betfair Horse Racing
Network IconBetfair Horse Racing
09 Feb 19 17:33
Joined: 18 Aug 04 | Topic/replies: 2,275 | Blogger: Betfair Horse Racing's blog
Following a review the decision has been taken to automatically offer How Far markets only for races in which the favourite is trading at, or around, 1.5 or shorter during the morning of the race. Selected others may be offered at our discretion if we judge it worthwhile to do so.
Report ajay007 November 12, 2019 1:09 PM GMT
Hi thanks yes it was the aggregate winning DISTANCES per meetings thanks
Report longbridge November 13, 2019 11:38 AM GMT
By "he uses phone" do you mean he uses the mobile app / mobile website?

If so, he's out of luck - those markets are one of the things not supported on mobile.

Along with Tote, SP odds limits and a few other odds and ends.

Once upon a time I'd have said "use the 'Full Site' option as a workaround" but BF took that away a few weeks ago.
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com