General Betting
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Hi, I wonder whether you more experienced betters here could help me.
I was convinced that Rory Stewart would not win the Conservative party leadership and so I laid him on the Betfair exchange through about 20 separate bets, with the total liability just under £10k.
Today, as you know, he was duly knocked out, so I "won". I was offered a "cashout" option of around £600, which seemed about right (a little less than I would have won by holding to the end of the contest for payment).
I pressed the button and my laying stake of just under £10k was immediately credited back into my account, but the £600ish has not been credited.
Looking at the bets, a "backing" bet has been created which shows as "matched", with a profit figure of just under £10,600.
Have I completely misunderstood cashout, or should I have been credited with the £600 winnings? I have just had a very unhelpful web chat with a representative where she suggested that (a) I hadn't won anything and (b) the backing bet wasn't matched. I proved to her that it was and she said the matter would have to be referred.
I'm not going mad am I? I should have £600 winnings?
Thanks for any help anyone can give.
I was convinced that Rory Stewart would not win the Conservative party leadership and so I laid him on the Betfair exchange through about 20 separate bets, with the total liability just under £10k.
Today, as you know, he was duly knocked out, so I "won". I was offered a "cashout" option of around £600, which seemed about right (a little less than I would have won by holding to the end of the contest for payment).
I pressed the button and my laying stake of just under £10k was immediately credited back into my account, but the £600ish has not been credited.
Looking at the bets, a "backing" bet has been created which shows as "matched", with a profit figure of just under £10,600.
Have I completely misunderstood cashout, or should I have been credited with the £600 winnings? I have just had a very unhelpful web chat with a representative where she suggested that (a) I hadn't won anything and (b) the backing bet wasn't matched. I proved to her that it was and she said the matter would have to be referred.
I'm not going mad am I? I should have £600 winnings?
Thanks for any help anyone can give.
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Thanks - I thought the point of "cash out" was that you sacrificed some of the winnings for getting your hands on them earlier. But is it just that you get your stake back quicker?
The Betfair help pages suggest you get all the money straightaway
The Betfair help pages suggest you get all the money straightaway
The Betfair help pages suggest you get all the money straightaway
@john32
"The Betfair help pages suggest you get all the money straightaway" Where are you looking? The ones I've seen talk about "locking in a profit".
And regardless, it is working how it is supposed to work - Exchange Cash Out (which has been on the site for four or five years now - is this your first experience of it?) is just an automated tool for green-booking markets, not (like Sportsbook cashout) the bookie buying your bet back from you for slightly less than it's worth.
"The Betfair help pages suggest you get all the money straightaway" Where are you looking? The ones I've seen talk about "locking in a profit".
And regardless, it is working how it is supposed to work - Exchange Cash Out (which has been on the site for four or five years now - is this your first experience of it?) is just an automated tool for green-booking markets, not (like Sportsbook cashout) the bookie buying your bet back from you for slightly less than it's worth.
I would think as the event is not over then your bet is still on.
Look at the market page.
You should find yourself all green..
You should find yourself all green..
There is no such thing as "Cashout" on the exchange, do you mean the sportsbook? I you have offset on the exchange all you have done is greened up and will collect when the market is settled
Yes there is a cash out on this market on the exchange..
One thing that does surprise me is that how someone staking 10K can be so naive about how the exchange works...
One thing that does surprise me is that how someone staking 10K can be so naive about how the exchange works...
Once upon a time, Betfair did have express payout markets whereby any green was funded to your account balance before payout, e.g. Premier League winners market. I don't think you would have been able to withdraw your winnings though as this would have potentially allowed your account into negative if you lost the green. Anyway, I don't think these types of market exist any more anyway. Certainly the Premier League winners market doesn't work like that any more.
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