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23 Nov 17 22:11
Date Joined: 25 Oct 04
| Topic/replies: 2,345 | Blogger: pulio's blog
Received this email about data usage but I've been using betfair a lot less lately, often not logging in for days at a time.

Anyone else got something like this?


This e-mail is an early warning about your recent levels of live Exchange market data usage. Live Exchange market data is for betting purposes only.

This restriction is clearly set out in our Terms and Conditions; in particular clause 17 relating to intellectual property which restricts use of Betfair data. For further information, view our T&C’s at

Your data usage profile is consistent with a commercial user. Use of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at

Should you wish to consume data for testing and or analysis, please use the historical data services -

Unwarranted high data usage may result in a delay being applied to your account or the suspension or termination of your account in accordance with clause 6 of the Betfair Terms and Conditions.

‘6.     Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’

Kind Regards

Betfair Limited | Winslow Road | Hammersmith Embankment | London | W6 9HP.

Registered in England and Wales under company number 5140986."
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Report pulio November 23, 2017 11:27 PM GMT
"Your data usage profile is consistent with a commercial user."

What exactly is a "commercial user"? Do they think I'm a bookie?
Report Gin November 23, 2017 11:43 PM GMT
Similar thread on Horse Racing forum:
Report Get me a drink November 29, 2017 11:31 AM GMT
I was stunned to receive a similar email a few years ago when using Gruss with excel. I left it on 'auto market load' recording price changes with a VBA script for analysis, but wasn't betting at that time. They don't like you polling live data is what it is. I'm not a bookie or commercial user either, btw.

If you need to see prices look on the website without logging in. They are delayed though.

However, what if you want to look at prices in order to make a bet if the price moves in a certain way, but then it never does? You could get into trouble that way as well. How do people get around that?
Report TheBaron November 29, 2017 4:20 PM GMT
Got a similar email about being a commercial user seemingly on the grounds that I must be if I use Gruss.  The fact that I hadn't placed a bet for 5 months seemed to go unnoticed.
Report longbridge November 29, 2017 5:32 PM GMT

I think that is not only noticed, but the very thing that  is noticed; if you're consuming a lot of data, they expect you to be placing a lot of bets.  If you're placing no bets, they'll assume you're using the data for a commercial puprose - eg pricing up a sportsbook.
Report TheBaron November 29, 2017 6:33 PM GMT
I would agree with that if I hadn't canceled my Gruss subscription and not even logged on to Betfair via Gruss for 5 months.
Report dave1357 November 30, 2017 1:35 PM GMT
I was doing an automated system using excel/gruss and my normal betting using geekstoy and I got an email asking why I was using both.  So I would conclude that they are obsessed with data usage for some reason.
Report longbridge November 30, 2017 3:14 PM GMT
"obsessed with data usage for some reason"

I'd say two reasons - one, that data usage costs them money to service and two, that, as the email alludes, they sell data to commercial users so don't want the same slurping it for free.
Report pxb December 1, 2017 4:47 AM GMT
Worth checking recent login IPs (in security I recall) to see if someone else has been using your account to access data.
Report dave1357 December 3, 2017 11:24 AM GMT
longbridge I was really driving at that the impression given is that they are devoting far too much resources to the issue if they are investigating why someone with modest data usage (my automated betting only activated one minute prior to published off on selected races) is using two forms of API interface.
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