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28 Mar 17
21:23
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Date Joined:
15 Sep 02
France went 1 up, market re opened, bets matched, then it was disallowed. I've lost money in this scenario before but not got any money back as it's the users fault, which I understand. Tonight they cancelled all bets matched once it had reopened. Is this now company policy as it's not in their rules anywhere.
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Chile match, same thing happened, though bets remained.
Questions I want answered:
- Were the bets in France-Spain left permanently void? or were they brought back retrospectively in the days prior to the match after complaints?
- Were the bets in Cameroon-Chile retrospectively voided? or were they left to stand?
We need someone from the Exchange Team to make their position on this matter clear so we all know how they're dealing with these matters in future cases.
- Were the bets in France-Spain left permanently void? or were they brought back retrospectively in the days prior to the match after complaints?
- Were the bets in Cameroon-Chile retrospectively voided? or were they left to stand?
We need someone from the Exchange Team to make their position on this matter clear so we all know how they're dealing with these matters in future cases.
- Were the bets in France-Spain left permanently void? or were they brought back retrospectively in the days prior to the match after complaints?
Bets remained voided permanently.
I can't imagine they retrospectively voided the Chile bets, that would be opening up a serious can of worms.
Clarification is crucial, at the moment they seem to be picking and choosing when to void which is creating huge uncertainty and opens up questions as to why Betfair would want to void under certain scenarios and then not to void under the same scenario in a different match.
Bets remained voided permanently.
I can't imagine they retrospectively voided the Chile bets, that would be opening up a serious can of worms.
Clarification is crucial, at the moment they seem to be picking and choosing when to void which is creating huge uncertainty and opens up questions as to why Betfair would want to void under certain scenarios and then not to void under the same scenario in a different match.
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