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Westender
30 Jun 15 22:35
Joined:
Date Joined: 04 Jan 06
| Topic/replies: 8,983 | Blogger: Westender's blog
Would be a massive step in the right direction for the Betfair Exchange.
Pause Switch to Standard View Premium Charge Portal Not Updated -...
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Report askari1 July 1, 2015 2:16 AM BST
Alternatively this reflects how high a priority keeping pc payers updated is for bf in relation to sportsbook.
Report Westender July 1, 2015 10:57 AM BST
Still no update 2 hours before the weekly raid Laugh

The Premium Charges may be gawn Love
Report CLYDEBANK29 July 1, 2015 11:33 AM BST
annoying
Report jptrader July 1, 2015 1:40 PM BST
I am sorry to report that PC was charged anyway
Report boycey July 1, 2015 1:58 PM BST
If any other company treated its customers as unfairly or with such contempt it wouldn't last 5 minutes but if your more or less a monopoly like betfair you can do what ever you want. If there ever did come a day when this wasn't the case the way they are and have treated their customers will come back to haunt them.
Report Westender July 1, 2015 2:29 PM BST
The premium charge section has gawn from my account under activity and the premium charges portal still not updated from last week.

Premium Charges are officially Gawn LaughLaugh
Report Westender July 1, 2015 2:30 PM BST
I hope you are joking jp FFS

How on earth can your account be plundered in these circumstances?
Report Westender July 1, 2015 3:58 PM BST
Premium Charges still Gawn

Well done Betfair Sportsbook PLC for a massive step forward in the growth of the Betfair Exchange,
Report lanza July 1, 2015 6:15 PM BST
had my account raided. Sad but no updatesSad
Report Westender July 1, 2015 6:29 PM BST
You bring bad news Lanza - they raid your account without letting you know what they are taking?

The rats may now get a job on the Tesco's Deli counter.
Report PeteTheBloke July 1, 2015 9:10 PM BST
Haven't been updated either. The link has disappeared again on the "Activity" menu.
Report lanza July 1, 2015 11:38 PM BST
id imagine westender they might tell you to adjust the p/l date search thing to include the dates required.  Then you'd have some idea how much you won in the qualifying period and go from there.
Report Gin July 2, 2015 12:58 PM BST
Still no sign! Shocked

I keep my own track of any premium charges owed so it doesn't really bother me but there should have been contact from Betfair about the problem.
Report loper July 3, 2015 3:26 PM BST
Still phuucked!Sad
Report Darlo Bantam July 3, 2015 4:14 PM BST
Shocking.
Report loper July 3, 2015 5:30 PM BST
They seem to be too busy developing the next downgrade,  so dont have the necessary manpower to address real problems that inconvenience their long term loyal customers.
Report Westender July 3, 2015 5:48 PM BST
Have they actually informed customers yet what the problem is together with an anticipated timeline for resolution.

The Betfair Customer Service does appear -1 out of 10
Report Darlo Bantam July 3, 2015 8:56 PM BST
Yes. I asked both questions this morning.

1 - No comment.
2 - No timescale.
Report tommycockles July 4, 2015 10:56 AM BST
Helpdesk just tweeted it is ''likely to be sorted early next week''
Report trader pj July 4, 2015 5:12 PM BST
the chap doing it os either on holiday or off sick imo!Happy
Report tommycockles July 6, 2015 4:05 PM BST
sorted
Report Westender July 6, 2015 5:11 PM BST
We will all be complaining again by the end of the night when it is not updated for last week. Laugh
Report Darlo Bantam July 6, 2015 10:00 PM BST
Already updated for this week Westender.
Report loper July 7, 2015 2:52 PM BST
I contacted them by email and specifically asked for a copy of 22/6 to 28/6 PC portal and they've sent me 29/6 to 5/7 which I can print for myself.

Absolute shambles.Cry
Report xnada November 17, 2015 9:20 PM GMT
What is the link to the premium charge portal now?
Report Gerbs November 17, 2015 10:05 PM GMT
it can only  be reached through your betfair account now

my account
my betfair account
activity
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