Premium Charge Portal Not Updated - Premium Charges Scrapped?

Alternatively this reflects how high a priority keeping pc payers updated is for bf in relation to sportsbook.

Still no update 2 hours before the weekly raid

The Premium Charges may be gawn

annoying

I am sorry to report that PC was charged anyway

If any other company treated its customers as unfairly or with such contempt it wouldn't last 5 minutes but if your more or less a monopoly like betfair you can do what ever you want. If there ever did come a day when this wasn't the case the way they are and have treated their customers will come back to haunt them.

The premium charge section has gawn from my account under activity and the premium charges portal still not updated from last week.

Premium Charges are officially Gawn

I hope you are joking jp FFS

How on earth can your account be plundered in these circumstances?

Premium Charges still Gawn

Well done Betfair Sportsbook PLC for a massive step forward in the growth of the Betfair Exchange,

had my account raided. but no updates

You bring bad news Lanza - they raid your account without letting you know what they are taking?

The rats may now get a job on the Tesco's Deli counter.

Haven't been updated either. The link has disappeared again on the "Activity" menu.

id imagine westender they might tell you to adjust the p/l date search thing to include the dates required.  Then you'd have some idea how much you won in the qualifying period and go from there.

Still no sign!

I keep my own track of any premium charges owed so it doesn't really bother me but there should have been contact from Betfair about the problem.

Still phuucked!

Shocking.

They seem to be too busy developing the next downgrade,  so dont have the necessary manpower to address real problems that inconvenience their long term loyal customers.

Have they actually informed customers yet what the problem is together with an anticipated timeline for resolution.

The Betfair Customer Service does appear -1 out of 10

Yes. I asked both questions this morning.

1 - No comment.
2 - No timescale.

Helpdesk just tweeted it is ''likely to be sorted early next week''

the chap doing it os either on holiday or off sick imo!

sorted

We will all be complaining again by the end of the night when it is not updated for last week.

Already updated for this week Westender.

I contacted them by email and specifically asked for a copy of 22/6 to 28/6 PC portal and they've sent me 29/6 to 5/7 which I can print for myself.

Absolute shambles.

What is the link to the premium charge portal now?

it can only  be reached through your betfair account now

my account
my betfair account
activity