General Betting
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Would be a massive step in the right direction for the Betfair Exchange.
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Replies: 26
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Alternatively this reflects how high a priority keeping pc payers updated is for bf in relation to sportsbook.
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Still no update 2 hours before the weekly raid
 The Premium Charges may be gawn  |
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annoying
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I am sorry to report that PC was charged anyway
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If any other company treated its customers as unfairly or with such contempt it wouldn't last 5 minutes but if your more or less a monopoly like betfair you can do what ever you want. If there ever did come a day when this wasn't the case the way they are and have treated their customers will come back to haunt them.
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The premium charge section has gawn from my account under activity and the premium charges portal still not updated from last week.
Premium Charges are officially Gawn |
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I hope you are joking jp FFS
How on earth can your account be plundered in these circumstances? |
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Premium Charges still Gawn
Well done Betfair Sportsbook PLC for a massive step forward in the growth of the Betfair Exchange, |
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had my account raided.
 but no updates |
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You bring bad news Lanza - they raid your account without letting you know what they are taking?
The rats may now get a job on the Tesco's Deli counter. |
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Haven't been updated either. The link has disappeared again on the "Activity" menu.
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id imagine westender they might tell you to adjust the p/l date search thing to include the dates required. Then you'd have some idea how much you won in the qualifying period and go from there.
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Still no sign!
 I keep my own track of any premium charges owed so it doesn't really bother me but there should have been contact from Betfair about the problem. |
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Still phuucked!
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Shocking.
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They seem to be too busy developing the next downgrade, so dont have the necessary manpower to address real problems that inconvenience their long term loyal customers.
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Have they actually informed customers yet what the problem is together with an anticipated timeline for resolution.
The Betfair Customer Service does appear -1 out of 10 |
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Yes. I asked both questions this morning.
1 - No comment. 2 - No timescale. |
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Helpdesk just tweeted it is ''likely to be sorted early next week''
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the chap doing it os either on holiday or off sick imo!
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sorted
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We will all be complaining again by the end of the night when it is not updated for last week.
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Already updated for this week Westender.
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I contacted them by email and specifically asked for a copy of 22/6 to 28/6 PC portal and they've sent me 29/6 to 5/7 which I can print for myself.
Absolute shambles.  |
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What is the link to the premium charge portal now?
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it can only be reached through your betfair account now
my account my betfair account activity |