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stu
08 Jan 15 11:00
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Date Joined: 12 Jan 02
| Topic/replies: 26,400 | Blogger: stu's blog
In the terms for qualifying for PC it has one criteria of 'account in profit, over the lifetime of the account'.

If you were a winning player at sports, but had other losses on your account (e.g. Poker or Casino) that meant your account had not shown a profit over the life of the account, I presume the account would not qualify for PC, is that correct?

Just wondering, as it would seem rather unfair (to be polite, lol) to be charging a customer with a heavily losing account - so in debt to the site - a Premium Charge!
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Report Westender • January 8, 2015 11:19 AM GMT
Betfair hide behind their own terms and conditions and the customer service response is simply take it or leave it.

They don't realise that there will come a day when there will be somewhere else to go.
Report stu • January 8, 2015 12:12 PM GMT
But the T&C clearly state 'account in profit' westender - that's not hidden.
Report Westender • January 8, 2015 1:47 PM GMT
The terms and conditions are hidden away now even deeper within the bowels of www.betfair.com

http://www.betfair.com/aboutUs/Betfair.Charges/

Line 1 states the following:

The Premium Charge only applies in respect of bets placed on the Betfair Exchange and it does not apply to any bets placed on other Betfair products.
Report stu • January 8, 2015 5:09 PM GMT
It is still impossible to claim that an account is in profit, if it clearly isn't.

The criteria is quite definite in the terms - The 'account' must be in profit. If a customer does not have an account that shows a profit, they don't fit the criteria.

The rule you quoted says that the charge will only be applied to exchange bets, not the same as trying to claim a losing account is in profit.
Report Westender • January 8, 2015 9:26 PM GMT
Read the first line mate - Betfair can make up any rules they want
Report DStyle • January 9, 2015 12:10 AM GMT
betfair obviously have to protect themselves against a PC payer conveniently losing all their weekly profit to the same opponent in heads up poker week after week after week.
Report Westender • January 9, 2015 10:59 AM GMT
The name Betfair is totally misleading - the fair part left in 2008.
Report YOMOMMA • January 9, 2015 11:20 AM GMT
lol west they do need a change of name.
Report Bubica • February 9, 2015 10:38 PM GMT

Jan 9, 2015 -- 10:59AM, Westender wrote:


The name Betfair is totally misleading - the fair part left in 2008.


Clever and why is that?  Is that when PC took effect?

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