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Betfair hide behind their own terms and conditions and the customer service response is simply take it or leave it.
They don't realise that there will come a day when there will be somewhere else to go. |
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But the T&C clearly state 'account in profit' westender - that's not hidden.
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The terms and conditions are hidden away now even deeper within the bowels of www.betfair.com
http://www.betfair.com/aboutUs/Betfair.Charges/ Line 1 states the following: The Premium Charge only applies in respect of bets placed on the Betfair Exchange and it does not apply to any bets placed on other Betfair products. |
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It is still impossible to claim that an account is in profit, if it clearly isn't.
The criteria is quite definite in the terms - The 'account' must be in profit. If a customer does not have an account that shows a profit, they don't fit the criteria. The rule you quoted says that the charge will only be applied to exchange bets, not the same as trying to claim a losing account is in profit. |
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Read the first line mate - Betfair can make up any rules they want
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betfair obviously have to protect themselves against a PC payer conveniently losing all their weekly profit to the same opponent in heads up poker week after week after week.
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The name Betfair is totally misleading - the fair part left in 2008.
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lol west they do need a change of name.
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