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pepsiplusconkers
19 Sep 14 21:38
Joined:
Date Joined: 01 Nov 11
| Topic/replies: 19 | Blogger: pepsiplusconkers's blog
I've made this thread on numerous sites, and I know that this forum has helped with this kind of thing before so I'll just post the OP I made on the other forums.

I made a post about this in the sharbing thread, but I'll make a separate thread since not everyone goes into the sharbing one.

I sharbed Liverpool BTTS on Monday, using the match coupon, BTTS was 11/8.

I did about 14 shops.

On Wednesday, and today, I've tried to cash all the slips, some of them cashed fine and paid me the price of 11/8, but 4 of them so far (potentially 5) have told me the price changed to 11/10.

I've had a couple of discussions with the staff and they've basically told me that, when you bet using a match specific coupon, if the price changes, it doesn't tell the staff, therefore you don't know either, so even though the price you think you're getting prints on the slip, this isn't the actual price.

Some slips are from earlier than others also, and some paid, so it's pretty random, not like the price changed mid shop run. One for £200 paid fine.

I've got a mate who works in Ladbrokes, he's told me what ever the price is on the slip, is the price you should get.

I'm out of pocket over £100 now, and it could be £125 depending on the next slip.

What's the plan of action?

Will the fact I've multi shopped make it less likely I'll win if I do anything about this?

Is it worth a potential shubbing from all Ladbrokes in my area?
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Report JML September 19, 2014 10:21 PM BST
IMO the only way to get paid is through the small claims court.

whether or not it's worth the hassle for £125 is another matter.

It's very unusual for bookmakers to ban customers,they usually limit the stakes to about £50.

I'm limited to £50 at all local shops owned by one company,but manage to get much more if I see a new face behind the counter.

Just wait for the manager to leave the shop to do the banking or take a lunch break.
Report JML September 19, 2014 10:28 PM BST
I've just noticed what you've said about the randomness of which bets are paid at 11/10.


Did the 11/10 offers all come consecutively after a cosecutive run of being paid in full?
Report pepsiplusconkers September 20, 2014 8:06 AM BST
No, I got paid out 2 slips, 3rd one was 11/10, then when I got to my home town, I cashed the last bet I placed, for £200 and it was paid out fine, followed by another one, but then the next two didn't pay and the one after did soooooo... no pattern at all.
Report kavvie September 20, 2014 8:47 AM BST
i seen an article concerning this rancid firm about yorkshire winning the cricket.lads had them at 6/1 clearly but they are trying to say they were only 5/1.  screenshots are vital or they wont pay you out what your due.. best stay away.no wonder pp shops are full and the lads next door empty..
Report caleyjags September 20, 2014 12:59 PM BST
Moral of story is don't bet at Lads.
Report pepsiplusconkers September 20, 2014 4:07 PM BST
Thanks oh wise one
Report JML September 20, 2014 4:32 PM BST
I'd give the gambling commuission a ring.

They don't resolve customer complaints but they do ensure
that gambling is fair and open.

It shouldn't be difficult to argue that being paid out at 11-10
after recieving a receipt for the coupon price of 11-8 is not fair.
Report IanP September 21, 2014 7:21 PM BST
Is it a price printed by their system on a receipt or just a copy of the coupon where you've mark-sensed the stake etc ?
Report pepsiplusconkers September 21, 2014 7:49 PM BST
It's a coupon where you write your 25 into the small box, and it prins out the odds, market and amount you're betting.
Report pepsiplusconkers September 21, 2014 7:52 PM BST
I think this is where they mess up, their system is a joke, and basically it seems the match specific coupons aren't the same as a quickslip.

I asked a member of staff why they haven't sorted it out, and she told me it was up to you to give feedback.  Nearly cried with laughter at that.
Report dixie September 22, 2014 10:07 AM BST
I've got a match specific coupon in front of me. I says;

THESE PRICES ARE SUBJECT TO CHANGE

PLEASE REMEMBER TO CHECK YOUR RECEIPT CAREFULLY

You checked your receipt, it said 11/8, go and demand your money.
Report kenilworth September 22, 2014 1:27 PM BST
The onus is on the punter to make sure you have confirmation
of the price when the bet is struck, did you do that?
Report reb September 22, 2014 3:19 PM BST
The o.p. has already stated that the price was computer generated (and therefore up-to-date and current) at the time of bet placement. Has a very strong case for payment at odds of 11/8 at time of bet placement i.m.o.. Only potential problem could be "price rigging" rule.
Report toffee87 September 22, 2014 6:04 PM BST
lads tried to pay me out a different price to that on my slip - they said ring customer services so I did and they said the price changed prior to my bet

I told customer services that the slip is my contract which the staff had even initialled  - as soon as I said that they knew they didn't have a leg to stand on and I was paid out at the correct price
Report SHAPESHIFTER September 22, 2014 10:22 PM BST
toffee is correct.  I say this from experience.

In my case, Willie Hills.Went in on a Monday to pick up a Saturday accumulator.  5 selections, four and three folds off of their sheet.  They had pre-done the math, quick to hand it to me, congratulate me, etc.

I counted, it was short.

I asked them to do it in front of me and two of the four winning prices were changed.  Two were underdogs that had been moved in.

I said, not a chance and stated that they pay out was as is.  They made some noise saying head-office, etc.

I got head office on the phone and was told the odds had moved.

"Funny that", I said.  "One of the matches you changed was at 5PM.  The odds were 15/8 and you're telling me that they are 11/8."

"Yes, the odds had moved early Saturday morning"

"Then why when I came here with my mate at 4:45 was he given 15/8 on a slip he filled in himself?"

He then did the professional thing of instead of saying I was 'mistaken' said that I was outright lying.

I said they have 90 seconds or both my sheet and my mates slip go to court.

I was paid out.

They must hit every person that uses the fixed sheets with their own random math.
Report HonkyJoe September 22, 2014 10:47 PM BST
The bookies try these things on because they know, 99% of the time, they'll get away with them. That most people will be swayed by the 'Kenilworth' approach - if you didn't check umpteen million times, it was your fault, so tough.

Drivel!   If you ask for a horse at 15/8, and you're only being offered it at 11/8, the bookies should be telling you. What you're being offered is a different product from the one you asked to buy.  And they know it's not really on. Start reeling off the law, and they should buckle..
Report HonkyJoe September 22, 2014 10:48 PM BST
Mind you, I'd keep quiet about the, erm, 'sharbing' bit...
Report kenilworth September 23, 2014 9:12 AM BST
Honky, if a price is taken, whether it be horses,
footie or anything else, it is essential that it
is confirmed. Things are different nowadays, but
confirmation is fool proof, experience from when
I worked behind the counter would ensure that
approach. Punters try it on a lot you may be
surprised, as do bookmakers nowadays. In this
particular case, on the evidence shown, the OP
has a water tight case.
Report sevey September 24, 2014 9:57 AM BST
W/Hills Coupon Can Anyone Spot The Mistake on One of The Games Tonight Will Both Teams Score Coupon
Report kenilworth September 24, 2014 7:55 PM BST
Perhaps you can now tell us which, being
as the matches have all started.
Report sevey September 24, 2014 9:57 PM BST
Evening Ken it was A/Madrid 13/2 2 Score in both Halves on the Coupon
Report kenilworth September 24, 2014 10:02 PM BST
Not a bet I am familiar with, what price should it
have been, also was it successful?
Report gnashersblackpool September 24, 2014 10:10 PM BST
it lost. game  finished 1 nil. 13/2 more than double what it should of been
Report gnashersblackpool September 24, 2014 10:10 PM BST
it lost. game  finished 1 nil. 13/2 more than double what it should of been
Report gnashersblackpool September 24, 2014 10:10 PM BST
it lost. game  finished 1 nil. 13/2 more than double what it should of been
Report gnashersblackpool September 24, 2014 10:10 PM BST
it lost. game  finished 1 nil. 13/2 more than double what it should of been
Report sevey September 24, 2014 10:27 PM BST
Correct Price was 13/8
Report Capt__F September 26, 2014 1:12 AM BST
i wd have laid 7s
Report kenilworth September 26, 2014 1:20 PM BST
sevey, be careful with a bet that requires
a second half goal even although the match
may already be won.
Report sevey September 26, 2014 8:16 PM BST
Evening Ken It can work both Ways Take Last Sunday My Mate Had Everton 6/5 Man Utd 13/8 2 Score in Both Halves Paid just over 11/2 the Double The Rest is History But Beware Hills do more cutting than Zoro at The Moment Some Value bets To be Had G/Luck
Report toffee87 September 29, 2014 9:31 PM BST
Evening Ken it was A/Madrid 13/2 2 Score in both Halves on the Coupon

all the Atletico Madrid prices on all last midweek coupons were the wrong way round - for instance they had them at 8/1 on the score win coupon but it was actually 11/4 on the receipt
They just got the home team and the away team mixed up
Report reb September 30, 2014 10:15 AM BST
Bookmaker within rights to call palpable error.
Report pepsiplusconkers October 6, 2014 5:07 PM BST
I've been intouch with a well known guy from these forums who's given me an email to send them.

Reb, a palpable error refers to odds which are way out of line, and an obvious error, a coupon price going from 11/8 to 11/10 is clearly no palp.
Report insideinfo October 6, 2014 9:03 PM BST
www.ibas-uk.com/newsPress.php?newsID=29
Report SHAPESHIFTER October 7, 2014 1:50 PM BST
Does IBAS make public their rulings?
Report SHAPESHIFTER October 7, 2014 1:51 PM BST
They seem to put examples but don't put up all cases.
Report FATMax October 8, 2014 12:05 AM BST
The plan of action is to find out where a boss lives,knock on his door loudly and
get your 100 pound,give him 10 sec to comply or start pounding him 100 times,
don't get pushed around cob...
Report bigmart October 9, 2014 12:14 AM BST
if they put the price its a binding contract
Report SHAPESHIFTER October 9, 2014 10:47 AM BST
Two questions I would love to ask in court:

"So you are saying that if you put 5/4 on the betting slip and when it wins, you pay out 4/5 and explain it is an error"
Response: "Yes"
"So if there is 4/5 on a slip and the actual price should have been 5/4, so you inform the client when they come for the pay-out?"
Response: (Silence)
"Do you inform the client prior to the event or put a sign up in your shop saying that the price is wrong on the coupon so that other clients are made aware prior to fillingout their slips?"
Response: (Silence)

"The math on accumulators and folds can be complex. You do the math prior to the client arriving for the pay-out"
Response: "Very often.  That way we can hand them the cash quicker, especially on a Sunday or Monday after the weekend's football"
"So do you give them a receipt with the breakdown on how you do the math?"
"No"
"So when there was an error, do you tell them or simply sling them the cash and hope they don't notice?"
Response: Silence
Report pepsiplusconkers October 10, 2014 6:12 PM BST
Took advice from a well know betting dispute guy on here, emailed them explaining how the slip is a contract and I'd be taking legal action.

They paid me at the proper price, reiterating that Ladbrokes prices are subject to change, and that this was a discretionary gesture of goodwill.

Cheeky effing kents
Report insideinfo October 10, 2014 9:38 PM BST
aye  prices subject to change after the bet wins! they are the lowest of the low and have to laugh  at them describing it as a goodwill gesture.glad you paid out!! just makes you wonder how many people they rob on a daily basis and get away with it tho???
Report reb October 11, 2014 4:42 PM BST
pepsiplus, my post of 30th Sept related to the post immediately preceding it. I gave my opinion on your case on 22nd Sept.

Well done on pursuing your valid case for payment. I expect that Lads statement that their payment to you was "a dicsretionary gesture of goodwill" was legalistic caution, on their part, to avoid setting a precedent for actions by other punters faced with a similar situation.
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