General Betting

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Knight Rider
10 Jun 14 22:25
Date Joined: 22 Jun 02
| Topic/replies: 7,474 | Blogger: Knight Rider's blog
The one I previously used no longer seems to be working.  Have they changed it?  Or is this just a temporary blip?
Pause Switch to Standard View Premium Charge Portal Link?
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Report cdog June 10, 2014 11:30 PM BST
Report Knight Rider June 11, 2014 3:51 PM BST
Report gerard June 24, 2014 8:50 AM BST
Report tinkler June 26, 2014 12:13 PM BST
The link cdog's quoted isn't working , just says contact betfair. Does anyone know of a update one or have they stopped doing it unless you already pay premium charge.
Report Baby Jesus June 26, 2014 12:45 PM BST
It's only viewable for people paying PC, I think they'd rather people don't see the overall commission they'd paid at 5% let alone 60%
Report cdog June 26, 2014 11:18 PM BST
I can view it though, and I am not yet paying premium charge, still just above 20% and also have almost £400 allowance to use up. Confused
Report Baby Jesus June 27, 2014 3:11 PM BST
But effectively you've paid £600 of that allowance so they need to allow you to see the page for legal reasons, bit like the way they void the first weeks charge because they need to inform you of the charges
Report gerard July 22, 2014 11:17 AM BST
Report CoinFlip July 22, 2014 2:27 PM BST
If you e-mail helpdesk they can send you one.
Report gerard August 26, 2014 8:27 PM BST
Report gerard September 16, 2014 1:41 PM BST
Report gerard December 2, 2014 9:40 AM GMT
Report gerard February 24, 2015 9:21 AM GMT
Report Deltâ February 24, 2015 11:03 AM GMT
hello gerald.... long time no here...
Report gerard February 24, 2015 1:11 PM GMT
This thread or this forum?
Report Deltâ February 24, 2015 2:15 PM GMT
Report gerard February 24, 2015 2:46 PM GMT
Just a week's holiday...
Report gerard June 15, 2015 5:46 PM BST
Report xnada November 17, 2015 9:15 PM GMT
The old

Is no not working...
Report PeteTheBloke November 17, 2015 9:17 PM GMT
You'll find PC under your "Activity" menu in the account page
Report xnada November 17, 2015 9:29 PM GMT
Where is the "Activity" menu? along the top of the my account page I have theses tabs.

Report PeteTheBloke November 17, 2015 9:37 PM GMT
xnada - are you on the UK site? Maybe the non-UK sites are different.

Mine has a picture of a house (summary page) and then:

Payments - Activity - My Details - Promo and Rewards - Player Protection
Report PeteTheBloke November 17, 2015 9:40 PM GMT
Does this work for you?
Report xnada November 17, 2015 11:14 PM GMT
Thanks PeteTheBloke, no I dont have the same my account set up as you and that link does not work for me...strange.
Report Senyatta November 18, 2015 4:01 AM GMT
anybody elses loss/transfer limit age not working? been like this for the last couple weeks
Report Ghetto Joe December 16, 2015 11:25 AM GMT
Has the portal been retired now? I just get the technical problems page when I go to 

Been knackered for months now and all we have is the rubbish cut down version on the my account section of the website.
Report loper December 16, 2015 4:20 PM GMT
Why would we know?

We are the valued customers who are fleeced every wednesday, kept in the dark and shat on regularly.
Report Westender December 16, 2015 10:59 PM GMT
Agree with above
Report Ghetto Joe January 27, 2016 12:54 PM GMT
Can't even see the simplified one on the myaccount section of the website now either.
Report Darlo Bantam January 27, 2016 4:55 PM GMT
Me neither.
Report CJ70 January 27, 2016 5:10 PM GMT
It's there for me. Hopefully they are trying to roll out back to the portal page.
Report Coachbuster January 27, 2016 5:25 PM GMT
it's all under 'your account' under 'activity' heading
Report tommycockles January 27, 2016 5:37 PM GMT
Disappeared for me too today, nothing under the 'activity' heading.
Report Darlo Bantam January 27, 2016 6:25 PM GMT
The link has reappeared but it just directs me to a page that "oops, sorry doesn't exist".

According to Twitter though, Betfair have been aware since earlier today.
Report Coachbuster January 27, 2016 10:29 PM GMT
Hmmm - maybe they have decided to get rid of the premium charge after all
Report Darlo Bantam January 28, 2016 9:41 AM GMT
My link gone again. Good job last night's audit went well!
Report tommycockles January 28, 2016 10:15 AM GMT
Same here.
Report loper January 28, 2016 1:24 PM GMT
Although nothing's stable or used friendly anymore on here, you can set your clock by the PC charge being taken at the same time every wednesday.

Pity you cant find out why its been taken.
Report tommycockles January 28, 2016 5:36 PM GMT
The twitter help desk were asked today what the latest on this is:

Betfair CS ‏@BetfairCS 1h1 hour ago
We don't have an exact time frame on it yet. They are still looking into this. Sorry it's not better news.
Report Darlo Bantam January 28, 2016 9:06 PM GMT
I.e. by next week, you'll have money taken off you but it could be entirely made up!!
Report Westender January 28, 2016 9:12 PM GMT
It is all made up - there is no justification for HUGE TAXES BASED ON HISTORIC INCOME and the methodology for the calculations was invented by Sadam Bin Lid Gadaffi's pet poodle.
Report Darlo Bantam January 29, 2016 5:06 PM GMT
Damn. It's back. Thought they may have eradicated premium charges for all of 2 nanoseconds.
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