Jun 20, 2013 -- 12:22PM, Sandown wrote:
Mr AndersonMost people (80%+ at a guess) still prefer to bet with BM's rather than exchanges for many reasons. They wouldn't exactly use the term "exchange model" I agree but then that's for us on here to intellectualise about, isn't it? By now the message that you can get better prices has probably got through but still they won't budge from their long-standing preferences for the shops and betting on-line with BM's.That's what I mean about maturity. They've very largely converted all they are going to get . Youngsters will come through but they will probably just replace natural attrition of the oldies.
Well, I'm much more optimistic about the potential market share for Betfair and other exchanges. I think few people are turned off by something that could not potentially be addressed because of the nature of an exchange.
Things that might keep some people away from Betfair, but that could be dealt with or improved:
Some people might be confused about commission and would prefer to see odds net of commission. Is 2.0 with 4.6% commission better than 1.95 with no commission?
Some may be confused about the premium charge, and mistakenly think it's something that could affect them, and if they might be affected they could overestimate its effect on their bottom line, because they don't really understand how it works.
Some might be confused about laying and want nothing to do with it.
Others might be attracted to Betfair if they realised that Betfair is an exchange and how means that you always can lay bets here.
Some might be unhappy with the odds they get on their multiples.
Some might think that their bookie is better as a one stop shop given their particular betting style. This might include betting on multiples and small side markets or small sports that (no longer) work well on Betfair.
Some might prefer to bet the day before the event when the market they fancy has not yet formed on Betfair.
For some markets and some sports 5% commission does not make for very competitive odds net of commission. Maybe 5% used to be ok, but bookies have since decreased their overrounds.
In recent times the sportsbook must have scared away some people who never found the exchange.
Having to wait several weeks for a reply to an email.
Having had a bad trap betting or hoovering experience at Betfair.
Advertising that could be much improved.
Etc. etc.