deposit page completely down?

No it's not just you, it's been like this since yesterday for me. Others are having the same problem. It's been mentioned in the Site feedback forum but no response from Betfair. Maybe there telling us to quit.

Second time in a fortnight I'm going to have to deposit funds elsewhere, take note BF else ill be depositing elsewhere full time.

If Tesco's tills broke and they couldn't be bothered fixing it you'd think they'd gone MENTAL, as they'd be fixing it with top priority with bells on that's what.

At BF however, where deposit is in effect the till that funds their business, it's apparently perfectly normal to just ignore the problem? *shakes head*

They treat us like mushrooms

just checking - such a thing happened in my local JS supermarket -  the checkout girls had to guess the food  bill

I've stuck with this shower despite the crashes and failures, but today was the last straw- I've just gone to purple - bye bye betfair, you're a useless set of .........

Betfair have turned into the worse run company in the world imo.

I'm still getting the same 'internal error' this morning whenever I click on deposit.

been years since i've had to use that screen :)  didnt realise people still needed it

Unbelievable, so they've **STILL** not fixed it??? *Shakes head more vigorously and tuts loudly*

If they can't be bothered fixing this no brainer what hope is there for the oodles of complaints about their new site to be taken seriously?!

just checked mine- it was "internal error" all yesterday, and it's the same today (sunday). Utter shower.

Worked for me yesterday with Firefox.

internal error 500 is the server side, so a betfair problem. Might be related to browser but its betfairs issue not their customers

If it's a server error then surely they'd have system in place for someone to be alerted that problems are occuring their side??

Never mind that surely they'll have received calls and emails given the # of people on the forum complaining who will be a small fraction of the total suffering the issue?

I just can NOT get my head round the way this company is run these days!

Yes they will be aware of the issue. Has there been no announcement?

Very worrying times.  The responsible developers have clearly gone on leave / away for the weekend, and are unwilling to come back.

You can imagine the phone call now

Director: "Our deposit system is down, get back to help"
Developer: "I wanred you about this potential issue months ago, but you ignored me."
Director: "But we can't take any money!"
Developer: "You shouldn't have f*cking sacked everyone then." Click.

Might be third part issue as its payments, but still should be some announcement

My deposit page is still working fine.

Still not working for me so I phoned up helpdesk.

They said it was a known issue and the problem was at their end, and the techincal dept was looking into it.

Strange how most people seem unaffected?

you have to say what payment method you are using etc. Different ones probably work and yours doesnt

I only use my (Natwest) bank visa debit card which I would have assumed (maybe wrongly) is the most common means of depositing, certainly for anyone in the UK.

so when can i deposit??

I would've thought they'd have lots of different suppliers for different types of cards and do all that stuff themselves, they'd use a 3rd party service from e.g. a bank to do card payment so .. maybe, benefit of the doubt, it's a 3rd party to blame and out of BF's hands. Maybe

Is it at the "pay using these details" stage it goes pete tong?

Re: Just Checking.

No it's not at the "pay using these details" stage it goes wrong. When you press the deposit button at the top of the page by yhe login or In "my account" you do not go the deposit page but a to a page which says

Internal error

An internal server error prevented the page you requested from loading correctly. Please try loading the page again after some time.

hope that helps

3 days not working

There also seems to be a problem now with withdrawing by bank transfer, i'm getting some sort code error message yet it's definitely correct and has been used previously.

Can't put money in, can't take money out :-~