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25 Mar 13
13:51
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Date Joined:
08 Feb 10
I made 3 withdraws from pp during cheltenham. None of these have hit my bank. PP say everything gone through ok but will run a trace for me. Anyone ever had this before or anything like it before?
Am I likely to ever see the cash?
PP CS been very helpful before ppl think this is trying to slate them. They said they would run a trace but this could take between 5-10 days. My bank couldn't give a shi t.
Any advice please?
Am I likely to ever see the cash?
PP CS been very helpful before ppl think this is trying to slate them. They said they would run a trace but this could take between 5-10 days. My bank couldn't give a shi t.
Any advice please?
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Have had to do this a few times. Takes seconds to do a trace. Get PP to email you a screenshot or details of the transfer. Most likely you will spot the mistake there (wrong bank code or account no.) but if not your bank can do a trace with those details.
Hindsight is easy but I'd wait till a transfer worked before doing a second one :)
Hope this helps.
Hindsight is easy but I'd wait till a transfer worked before doing a second one :)
Hope this helps.
Make sure you get to talk to the right person is the most important thing. Don't let them tell you "I will raise this and someone will get back to you" . PP need to prove the funds have been transferred. Ask for someone in PP payment team. Same with dealing with your bank , ask for someone who can do a trace .
Good luck.
Good luck.
Morrow. Did you receive your money in the end?
Same things happened to me, been 6 days now with no show of funds to my account :-(
Same things happened to me, been 6 days now with no show of funds to my account :-(
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