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Maltese_Joe
25 Feb 13 11:48
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Date Joined: 12 Jul 02
| Topic/replies: 19 | Blogger: Maltese_Joe's blog
Having spotted that Youwin were still offering Toulouse -14 points on handicap v Bayonne last Saturday, when some other bookmakers (PP and Ladbrokes) had moved the handicap a few points, I made a deposit of 110 pounds.  During the one minute it took for the money to get into my account Youwin changed their handicap to 16.  No problem I thought, I'll withdraw the money.

Not so simple, apparently Youwin have a rule hidden away which states that if you make a deposit and don't use the money for a bet they will take ten percent of the deposit as a 'levy'!!!

So they ended up returning 99 pounds!!

So I closed my account, won't make that mistake again.

:-)

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Replies: 4
By:
Ted Brogan
When: 25 Feb 13 12:23
I had a similar problem with 10bet a year or two ago - I deposited £100 to have a bet on something (I forget exactly what now)...they only let me have £25, so I attempted to withdraw the remaining £75 and was told this would cost me £8 - disgraceful imo
By:
1.01 Layer
When: 25 Feb 13 12:31
Closed my Sportin'bet account when they started charging for deposits.

It's companies like these that have lost their customer focus (assuming they had some) and don't deserve the business.
By:
SHAPESHIFTER
When: 25 Feb 13 15:44
Yep, fine-print is everywhere.  "free spins/bets/etc"  horrible as well.
By:
Maltese_Joe
When: 27 Feb 13 06:31
Just had an email exchange with Youwin during which they stated 'Please note that once a market has been closed down for betting, it will still appear on the website for a period of time however it does not mean that you will be able to place bets on it.'

So they actually admit that they tempt punters to deposit funds and then tell them the bet is not available!

Then when they try to withdraw their money they charge them ten percent - a nice little earner Rodney!

:-)
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