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Has anyone ever made a complaint to IBAS about betfair or any bookie? Was the outcome satisfactory or as i get the impression are they biased towards bookies?
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made a complaint to them about purple and lost, i know of others who have won though
It was a while back but think it was on a football match where they had a couple of handicaps, -0.5/+0.5 and something like +0.25/-0.25, so quite different.
I guess a bot was reading the hcp incorrectly and laying great odds, which I took. They then cancelled the market before the match started, saying that it was an obvious mistake.
My argument that there is no such thing as an obvious mistake on an exchange with a handicap market, no matter what that handicap is, no matter how out of line it was with the industry. Purple told IBAS, something which they hadnt mentioned to me, was that the bot was reading from somewhere else, taking the raw data, which had the hcp as -0.25/+0.25 rather than the other way around as it appeared to me - so it was therefore a presentation mistake where I saw one thing and the bot saw the other. I have no idea of the truth of it but if so it seemed reasonable enough.
I guess a bot was reading the hcp incorrectly and laying great odds, which I took. They then cancelled the market before the match started, saying that it was an obvious mistake.
My argument that there is no such thing as an obvious mistake on an exchange with a handicap market, no matter what that handicap is, no matter how out of line it was with the industry. Purple told IBAS, something which they hadnt mentioned to me, was that the bot was reading from somewhere else, taking the raw data, which had the hcp as -0.25/+0.25 rather than the other way around as it appeared to me - so it was therefore a presentation mistake where I saw one thing and the bot saw the other. I have no idea of the truth of it but if so it seemed reasonable enough.
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