General Betting
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Anyone use this site before?
I have had an account for a few weeks and placed a few losing bets, stakes ranging from £20 - £50, a combination of singles, doubles, trebles etc.
Tonight I placed a £30 win double on tonights Super League games, Saints and Leeds to win. The bet was placed at 19:59 and the games started at 20:00. The bet was accepted and I logged off.
I have since found out that at 20:05 they refunded 2/3's of my total stake of £30 and left me with a £10 double.
How can they do this 5 minutes into both games, both Leeds and Saints were ahead in their games by this point.
Its not big money involved but how can they get away with conducting themselves like this???
I have e-mailed them, I will provide an update when I receive a reply !!
I have had an account for a few weeks and placed a few losing bets, stakes ranging from £20 - £50, a combination of singles, doubles, trebles etc.
Tonight I placed a £30 win double on tonights Super League games, Saints and Leeds to win. The bet was placed at 19:59 and the games started at 20:00. The bet was accepted and I logged off.
I have since found out that at 20:05 they refunded 2/3's of my total stake of £30 and left me with a £10 double.
How can they do this 5 minutes into both games, both Leeds and Saints were ahead in their games by this point.
Its not big money involved but how can they get away with conducting themselves like this???
I have e-mailed them, I will provide an update when I receive a reply !!
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"Thank you for contacting E x pekt support.
Kindly note that this is a Traders decision and we cannot disclose any information regarding this matter.
We apologise for any inconvenience caused."
So they make trading decisions 5 minutes after games start and cancel bets mid way through??? Hopeless lot.
Kindly note that this is a Traders decision and we cannot disclose any information regarding this matter.
We apologise for any inconvenience caused."
So they make trading decisions 5 minutes after games start and cancel bets mid way through??? Hopeless lot.
I don't know how they think they can get away with that, it's stealing.
I would let them know that you're making it public knowledge by warning others, and close the account.
I would let them know that you're making it public knowledge by warning others, and close the account.
"Thank you for contacting Expekt support.
Please note that expekt.com reserves the right to reject all, or any part, of any stake. This is in accordance with our Risk Management policy and can vary in every circumstance.
In cases where a client requests a stake that is more than the automatic accepted limit for that particular event the following will occur:
The amount displayed within the parenthesis (brackets) on your bet slip shows the part of the requested stake that is under consideration for acceptance. The acceptance/refusal of the remaining stake will be decided as soon as possible and you can check the status of your requested stake by selecting the 'Pending' section in the Sports menu when logged into your account. Confirmation is then be sent via e-mail but Expekt.com will not be responsible for any delay in receiving the said e-mail.
As explained in our previous email, Expekt.com shall not be responsible for giving individual explanations as to why certain stakes were accepted or rejected on any given event.
Wishing you a pleasant day.
If you have any further queries, please do not hesitate to contact us again"
Account will be closed as soon as I have made sure my withdrawal has hit my account. Lesson learnt but will endevour to keep bringing this to the top occasionally as a warning to others. For the amount involved can't be bothered taking it any further.
Please note that expekt.com reserves the right to reject all, or any part, of any stake. This is in accordance with our Risk Management policy and can vary in every circumstance.
In cases where a client requests a stake that is more than the automatic accepted limit for that particular event the following will occur:
The amount displayed within the parenthesis (brackets) on your bet slip shows the part of the requested stake that is under consideration for acceptance. The acceptance/refusal of the remaining stake will be decided as soon as possible and you can check the status of your requested stake by selecting the 'Pending' section in the Sports menu when logged into your account. Confirmation is then be sent via e-mail but Expekt.com will not be responsible for any delay in receiving the said e-mail.
As explained in our previous email, Expekt.com shall not be responsible for giving individual explanations as to why certain stakes were accepted or rejected on any given event.
Wishing you a pleasant day.
If you have any further queries, please do not hesitate to contact us again"
Account will be closed as soon as I have made sure my withdrawal has hit my account. Lesson learnt but will endevour to keep bringing this to the top occasionally as a warning to others. For the amount involved can't be bothered taking it any further.
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