Anyone know when the API will be working normally again?

at 6 PM, allegedly

there's a theory ( i put it no higher) that it will be working at 18.00

http://service.betfair.info/

sorry, buzzer, after you ....

Was just considering a post on this.
Is it just me or it now sometimes gives wierd errors, drops the connection, and (about to keep a closer eye on it) seems to sometimes be showing old prices?

Thanks. Probably best described as a 'tentative hypothesis'.

Ok the forum post didn't say 6pm, didn't know about that.
I'll .. hope :)

Just checking,

Yes, I think the caching is f*cked. Calls to getMarketPrices, say, alternatively return most recent prices, or quite old ones.

yeah i can confirm, API prices are all over the place, i've placed bets via the site and they aren't even appearing in the market via the API

not going near it until its sorted

I've had that before on the web interface where it would flip back and forth from current to old or have a consistant delay of a number of minutes from live. Oddly enough often mostly on italian football (do they have servers that cache by market and italy is on the old crap server?! :)) Interesting to see it caused by a maintenance thing.

It's slighly worrying to know I've a bet on odds X and the market isn't showing that money there. I won't panic until 6:01 pm though :)

I cancelled some bets in a market at 1:50pm and they were still flashing up every so often at 5pm.

Close your positions and sit tight. Oxygen will be provided.

I penciled in today as an "off day". Resting on my bot.

The footy c/s markets are hilarious, I've never seen the API this mental before.

Do the experts know what they're doing? It doesn't inspire confidence does it, a bit like getting your car back after an expensive service to find grease all over the seats and the oil filter cross threaded and pissing out oil.

Perhaps I'm being too harsh, but the API was fine before the maintenance.

Service page now saying API offline till 9pm!

when the website came up at about 12-ish i was watching (via my API app) a horserace favorite  bouncing regularly once-per-sec between 2.00 and 2.5 ... thought all my christmases had come at once ... they hadn't

Without API atm Chrome is working and Firefox is not.  I dare not resort to IE.

Is anybody getting a problem too with Firefox?  Please, pretty please.

Firefox is fine here, but it wasn't, until i, yes you guessed, cleared my cache ... seriously, it's the most likely cause of any browser problems when there's been a change to the website.

Yea I'm thinking I'll get out now .. call this an off day probably.
I don't know if the money or odds I'm looking at even exist, I've web interface showing one thing and API another, you can't make decisions on that.

Thanks gus.  I will go back and do the basics.

Firefox is working here Alex. I had wierd problem initially coming onto forum and the odd thing like the market data now loading but it works, even if I don't trust the data I'm seeing.

The french game (le havre) has been kicked off for about 7-8 minutes, yet API is showing the PRE kick off market prices - and they're updating. Just a heads up as to what you might be risking if you're using it at the moment, let's see what 9pm brings.

The API isn't processing any bets, at least not here anyway. I can only get bets on via the website.

Bets are going through here, but the cache is out of date and returning old data so it "looks" like the bets arnt placed.

API still showing pre kick off prices, 20+ minutes out of date.

If I hadn't seen that service.info link, I wouldn't have known, they should've stuck the fact API was down in the service announcement on the forum, and I don't think they did?

Ok they did in the follow-up, I'll let them off :)

Yeah I noticede that modk

Bets get matched but don't show up, making it very hard to get out.

What will be happening is the program you use to acces the API will not be receiving the normal response message as the cache is old, so your bet screen hangs. But on the live server it should have been placed

whether its matched or not is another matter since the price you ask (and see) is old

Looking at the markets, the cache is updating but rather than every 200ms it is updating every 20 mins or so.

Well I've got £10 stuck somewhere in the ether. No idea where but 'Current Exposure' says -10.05 so I should take that as correct ?

Just glad I never put more down or I'd be worried now.

Le havre still showing pre kick off odds, 36 mins in and it's not 0-0.
Could get very nasty for bots?

Betfair should really have sent emails out about this, not everyone reads the forums.

I certainly didn't get one, did anyone?

im sure we can all go a day without a bet :)

good job its on a quiet day (for us footy punters)

Yea I know modk, but if you didn't hang about on forums or regularly check service page, and use API products, right about now you'd be kind of screwed. They should really have emailed everyone about downtime to at least give a hint that things might be funny today.

It's right now

They did send out emails, I had one late last week.

Did you trev? I searched my inbox for emails from betfair before posting to check and there was absolutely nothing about this.

Was it from betfair or some wierd address?

Did anyone else get an email?

Just 30 sec impossible to trade thanks [>o]

I'm off their promo list, surely they didn't just send it to the "promotions and offers" list (!!).
Are you on it trev, on your my profile page?

most definitely knackered... I have some unfortunate matches!!
Based on old info.

Some quite wierd oscillations on the correct score market graphs for the santander game, wonder if that's related.

I am leaving this alone tonight.

Subject: Planned site outage - 31st January 2011
Date: 25/01/2011 18:26:52 GMT Standard Time
From: Receive@emails.betfair.com

I can't see any promo options list, but I haven't opted out of anything. Above is the email.

Check the contact address you have left in the 'My Profile' section.

FWIW my email said it would all be done by 12:00


A tab ambitious, Betfair ?

Tad*

If you look on "my profile", under contact details it has
"Keep me informed of Betfair's special offers and promotions"
Is that Yes or No for you guys.

I had "No". I NEVER seem to get emails about downtime, I wonder if it's related.

The email address BF has is correct though and I've had some emails in the past. Strange.

for me it's not about the downtime ---an API that gives out wrong information is much worse than none at all!
anybody get stung?

Yeah nearly

API said one thing

Betfair said another

Who to believe?


= Get out !

"an API that gives out wrong information is much worse than none at all!"
Yes, exactly. Because I'd read on forum about downtime, I knew to be warey today but because web site looked fine I thought API would be fine. When it became obvious something was up, I cancelled a lot and watched rest carefully in web browser but .. it's not good.

It would have been very easy for things to go badly wrong, for sure.

I can't find 'contact details' on my profile, only 'contacts' and that's empty.

Ah, so this is why the Santander game was all wrong [:D] 

All I need to do now is work out how I can sabotage this API stuff...

'My Profile'

sure very wrong! Luckily I'm out now but things could have been very bad if I had been running a little more automated.   Originally helpdesk did not acknowledge there was an issue with the API.  I have called them again to seek reassurance in this matter which could have been very damaging to all concerned - not least my own confidence in the Betfair service.  Betfair couldn't have left the API in a worse condition than half-cocked!

Trev on "My Profile" in My Account (obviously the main account not forum or whatever) I have
Name and Password   Player Protection
Contact Details

Hehe, the 0-0 was trading way high before the goal, same as the Augsburg match before half time. Layers were piling in for some reason.

It's one of the reasons I'm yet to try the automated world.  It's obviously the way to go, but I've seen too many horrors for me to take the plunge.

Ah yes, I have 'Yes' ticked there. Sounds like they don't inform 'NO's then! Bad show that.

No feedback from the API. so they cannot see that their lays have been matched, I expect somebody may cop it!

Templeton how could the API giving prices and odds for pre kick off 0-0 when it's 20-30 minutes in and 1-0 POSSIBLY go wrong :(
I wasn't burned (today) but surely some poor sods must be.

when u logged into betfair for the last few days it was there in huge black and white print that there was going to be no service from sunday 00.01 to lunchtime today.in fact it filled the whole page and u had to close it to view main site..but i am guessin most of you dont log into betfair anymore as ur using ur bots to log in.....dont use bots when betfair upgrade...use the main site...simply as..

Just Checking, I don't know exactly what API is.  I just logged onto this forum to find an explanation why the Santander match was mispriced and assumed this was the reason why.

looks fixed now

cache updating

Yep, it should have been pulled altogether, what are they thinking of?
There's gonna be some tales of woe later.

API----An Application Programming Interface (API) is a particular set of rules and specifications that a software program can follow to access and make use of the services and resources provided by another particular software program..ie betfair

I don't want to hijack the thread but what's the difference between a 'bot' and 'API'?  Does a 'bot' access Betfair via an 'API'?

ykick, betfair API isn't all about bots, it's the method ANY of the applications that work with Betfair use to work.
Secondly, that's also complete b0llocks about the "whenever logging on" thing, when I log onto the website I don't go to betfair THEN to the sport of choice, why would I? I go STRAIGHT to the sport like sport.betfair.com and that way, you didn't get a message. The only reason I knew about this was because of the forum. Thirdly, and most importantly, the website came up and was fine and the API was allowing people to use it, when it was plainly screwed.

So what precisely, was your point, given what you just posted was easily and comprehensively torn apart?

Templeton Peck
Date Joined:     17 Sep 02
Add contact | Send message
31 Jan 11 21:29
Just Checking, I don't know exactly what API is.  I just logged onto this forum to find an explanation why the Santander match was mispriced and assumed this was the reason why.



API is betfair for the big boys. You can bet and you can do it with bells and whistles.






It works out the maffs quicker than you can.

You've not seen me do the numbers game on Countdown [;)]

Hmm, I'll probably stick to my manual methods for two or three months and then look into it.

a bot would generally use the API to monitor markets and place lays/bets. the API is a gateway if you like where the computers can 'talk' without using a web browser.

Thanks.  I think I understand the basics.  Like most things, it's not until you use it that you really know how it works.

Using something like Gruss or GeeksToy connected through the API allows you to have many events open at once, and monitor all the events and your positions in them at the click of a mouse instantly. Prices auto update at your desired refresh rate. If you haven't watched an in-play horse race via the API you haven't lived :)

Templeton the API is the system used by the applications like betfair rapid and geeks toy and bet angel and all those things people sometimes talk about.

You don't need them of course. The API is basically like a big computer jack socket that the applications plug into, it's a side route into betfair that works in parallel with the web interface, to do the same things.

the world and its ghosts knew wat was happening today with betfair.. past experiences of betfair upgrades means today becomes a non event..

Thanks.  I have seen vids of these things on Youtube so have a vague idea of what they look like/how they work. 

Something tells me that in a few months time I'll be thinking to myself "how on earth did I try and manually do all of this"...

and JUST CHECKING..u must be the only person on earth who can log into betfair and not see a huge warning sign....i had a friend once and his nickname was danger..everytime he went looking for work on a farm the signs always said danger keep out...he never got passed the front gate haha

Trevh
" If you haven't wartched an in play horse race via the API you haven't lived ".
Explains everything that seems to be missing in my life.
Tks.

ykickamoocow
Stop posting like a dinosaur.
Get with it man.
Use the API or nothing.
Or is it use the API and end up with nothing ?

Frog, I know it sounds weird but watching the speed of the price changes and the money being matched is quite eye opening on a 0.3 second refresh in-play nag race. Mad as hatters.

The API is just a convenient way to have speedy access to any market and load up several markets at once, monitor them at a click of the mouse or even have them all (different events) on the same screen refreshing every 0.5 secs. Days like today are very rare, and you can tell instantly when there's a problem once you've used it a couple of times. There's no more risk than using the website.

Give it a go Frog, you'll be suprised, I recommend Gruss at £6 per month.

Jidging from current prices generally across the board on tonight's football games, the API must still be dodgy, as it would seem that many of the major market makers have not fully re-entered all side markets in particular.

Trevh
I honestly don't need all these bells and whistles betting the way I do in the markets I do.
Positional betting only. Bets usually placed well in advance of the off.
No changes in mid stream.
But I understand and accept that for many that the API has opened new vistas in betting opportunities.

Is it working properly yet?

API website still says:

The Betfair API is currently still unavailable.


Anyone risking using it today?

Still totally unworkable.. Have had to shut down completely.. Programs now bet continuously until the off instead of once! Nightmare.. Could have lost my whole bank(s) if I hadn't spotted it.. Must have screwed up a return code or something..?

I put it on at 11.50 yesterday and it gave wrong information causing me to place multiple bets as well. Managed to just about close the trade manually so didnt coast me much. Turned everything off since.

http://bdp.betfair.com/
says its unavailable

http://service.betfair.info/
have taken api off the list of things not working.

I wish they would either confirms it all works properly or switch it off.

All prices look reasonably sane to me now on the football mkts. Manual inspection only. But the usual mkt. makers appear to be back. So I assume the API must thus be OK.

Troubleshooting steps for customers unable to access www.betfair.com after the latest planned maintenance.

1. Restart your browser
2. Flush the Operating System DNS
    -From the command prompt do the following
    -IPCONFIG /FLUSHDNS
3. Contact your ISP. Please note that some ISP’s may take up to 24 hours or longer to update their DNS records.

What the fook did they do to miss the maintenance window by over a day

Managed manually just before first race off yesterday apart from one horse which had a liability of £800 if it won!!! You guessed it, Yes it won. Took it on the chin. So going nowhere near API till stable.

Does anybody else get this message when they try to log in?

loggin inAttempting to login *******
SOAP Fault: (faultcode: HTTP, faultstring: Could not connect to host)

This is all I have been getting since 13:20 yesterday.
Can't load up Calcodds dot com as no access to markets.

yes unknown host exception for me, think its issue with the wsdls they have.

Al look here at the bottom

https://api.betfair.com/global/v3/BFGlobalService.wsdl

what does it say for soap:address location?

I see Betfair were quick to deduct the points decay when they got the site working ('ish). Will they be this quick to offer rebates to paying API customers? Any betting?

brendanuk1

On the link it shows:

https://api.betfair.com/global/v3/BFGlobalService

I have not got a clue regarding the API - my website is usually very stable until Betfair starts wobbling. If I wait long enough the fault is rectified at Betfair's end - usually.

I eventually managed to sort out my problems by clearing the cached wsdl files. Dunno what coding you're using but might be as simple as clearing any cached wsdl's I was using php and seems fine now, fingers crossed :)

yes clearing cached wsdls worked for me to, restarted a few things and its back

Al that is same as me and its working for me, just a shot in dark. It was different all morning untill clearing cache

Problems now sorted after numerous emails to Betfair my technical man in India. Betfair changed the log-in address without any notification. How can they do that? Calcodds now up-and-running again.

Yesterday API certainly seemed to give errors BUT the bets were taking, so, if whatever you use assumes an error means need to try the same bet again without checking what bets are now there, then you could foresee how that could go wrong.