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General Betting
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I sent all needed documents almost two weeks ago, repeated the same few times and the still didn't verify my account and allow me to withdraw funds...
Anyone has similar experience because I'm slightly mad already...
Anyone has similar experience because I'm slightly mad already...
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I had a similar experience this time last year. Had been using the Aus wallet without any problems or verification for years and then they suddenly requested it a few days before the Aus open started. I emailed it in to them and they said they weren't satisfied by it, so i filled in the Post Office form and went into my local branch. My Aus wallet was then working fine within 24 hours (though I did also email them to say I'd done this)
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I don't know what to say, I'm waiting from 10th January?!?!?! and that's really ridiculous already. I even have to pay 30€ for certify that documents at public notary... That's not lot but for what??
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when i signed up last year i was told to verify my aussie wallet thingy, a few later i messaged them asking what to do and they said it had been done, they had done some electronic check through my bank[ i spose] so sorted without doing anything at all.
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a few [weeks]later i meant.
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@mikenz: From where are you?
I just think that is happening to me because I'm from Croatia and they see us like a third world country... |
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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
I just got mail from betfair. After I send them documents for 100th time they wrote me: DO YOU HAVE FUNDS IN YOUR AUSTRALIAN WALLET? If so, you will need to provide us with copies of your official documents each one CERTIFIED by a community leader, i.e. teacher, councillor, medical practitioner, dentist, pharmacist, etc. Please send a certified photocopy or scan of one document from each of the categories listed below: Are they fu..ing kidding me?? This is insane, seems they don't read emails at all |