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Betfair Customer Services Joined: 22 May 02
Replies: 652 16 Feb 10 17:25
I like to watch racing on Betfair Live Video during the day.
With a back or a lay on normal win or place markets, this is fine.
However, if I have a bet on the AvB market, then click on to Live Video, it tells me I need to place a bet to view it.
Please explain why an AvB back or lay doesn't count as a bet with a view to watching the race.
Regards
John
Dear John,
It should do and that's the first I've heard of it. Can't guarantee a quick**but will look into it and publish a response as soon as I have an update.
Best,
Lee
Ive just been reminded that there is a known technical issue on our racing streaming that means that bets on AvB markets dont allow you to access it. We posted the issue on our service announcements in November last year but thats not how its meant to work and Ill see if we can do anything to sort it.
Was this problem ever solved ? I've never used it, but it would be nice to know if it works, in case I intend to use it in the future.
Replies: 652 16 Feb 10 17:25
I like to watch racing on Betfair Live Video during the day.
With a back or a lay on normal win or place markets, this is fine.
However, if I have a bet on the AvB market, then click on to Live Video, it tells me I need to place a bet to view it.
Please explain why an AvB back or lay doesn't count as a bet with a view to watching the race.
Regards
John
Dear John,
It should do and that's the first I've heard of it. Can't guarantee a quick**but will look into it and publish a response as soon as I have an update.
Best,
Lee
Ive just been reminded that there is a known technical issue on our racing streaming that means that bets on AvB markets dont allow you to access it. We posted the issue on our service announcements in November last year but thats not how its meant to work and Ill see if we can do anything to sort it.
Was this problem ever solved ? I've never used it, but it would be nice to know if it works, in case I intend to use it in the future.
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