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clouded leopard
06 Apr 10 22:46
Joined:
Date Joined: 16 Jul 08
| Topic/replies: 6,481 | Blogger: clouded leopard's blog
picked up something nasty which keeps freezing my pc if unused for 20 mins or so . i'm very careful with this pc so can't figure out where it's come from.

have tried to solve the problem with no success. i'm no computer wizard btw

should i reformat the hard drive ?

any suggestions please ?
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Report kohaku April 6, 2010 10:49 PM BST
Yes..you could be trouble when you have to take it to the shop to get fixed..

You could alternatively destroy the evidence
Report clouded leopard April 6, 2010 10:50 PM BST
lol cheers ko.
Report rod hull April 6, 2010 11:01 PM BST
read the thread further down about the virus'. there were two in the last few days.
Report Malcolm April 6, 2010 11:48 PM BST
Clouded. Sorry to read of your problems. I'm quite good at cleaning these little devils for people. Not come across a virus that causes a freeze after a period of inactivity though. Not saying it's not a 'virus' (to cover all sorts of computer nasties) but it could be system file problems or even something like overheating.

However, first thing is to be as sure as you can that it's not down to a 'virus' of some sort. You say you have tried to clear it up. Did you run and checking programs and did they find nothing? I find from experience, that no single program finds everything, so if one fails to spot a problem, try another.

I NEVER use any programs that you have to pay for and as I said, I normally beat the little devils. The following are all free to use and worth having on your computer BEFORE you get a problem. (Some nasties won't let you download the cleaning programs) AVG, Malwarebytes, Superantispyware, Spybot Search and Destroy, Adaware and CC Cleaner are all ones I use. Housecall is an online virus scanner from Trend Micro that can be quite good as well, but it's a bit slow and I normally cure the problem before I get round to that one.

Just some thoughts of things to try. Hope you sort it out. A reformat of the hard drive will of course do the trick (unless it's a hardware problem) but takes ages to get your computer back to how it was (although it will often make it run better!) Good luck.
Report FunBob April 7, 2010 12:10 AM BST
Could easily be a hardware\software problem. I would try to find out why before formatting.

A good place to start. Have a look at the event viewer in windows. type eventvwr.msc in your run box and have a look at the application and hardware log files. If it's a program crashing, then it will be listed as an error.

I would also disable power saving profiles in control panel and screen saver in display properties.
Report azertyioup April 7, 2010 1:18 AM BST
Try PC World and not a betting forum YDC
Report Malcolm April 7, 2010 9:01 AM BST
I hate to say it, but think you will find a better knowledge level on a betting forum than in PC World! They will just try and sell you a copy of Norton, which is worse than useless.
Report clouded leopard April 7, 2010 9:36 AM BST
cheers fellas . will give the advice a go this morning . much appreciated

apart from azerty
Report clouded leopard April 7, 2010 11:21 AM BST
tried to download malawarebytes and superantispyware but they're just not appearing on my pc !

worse than that

took a 20 minute break and came back to find this message ffs ..

'a problem has been detected and windows has been shut down to prevent damage to your computer

...........................check to make sure any new hardware or software is properly installed............

beginning dump of physical memory .....'



am i doomed ? :(


also checked event viewer as funbob suggested

plenty of errors and warnings in there dating back to feb !


i'd ring my 'man in IT' but he's away for 2 weeks

:(
Report hippie April 7, 2010 12:19 PM BST
what you have in front of you is affectionately known as "The Blue Screen of Death" (although it isn't as bad as it sounds):

first thing to do is run chkdsk:

1. Open "My Computer" and right-click on the icon for the drive that is to be checked.
2. In the context menu that opens, choose "Properties".
3. Click the "Tools" tab at the top of the Properties window.
4. In the "Error-checking" section, click the button "Check now".
5. A box showing the options for running Chkdsk is then available.
6. check both options "Automatically**file system errors" and "Scan and attempt recovery of bad sectors".
7. Start
Report hippie April 7, 2010 12:29 PM BST
it's not a virus btw.
Report clouded leopard April 7, 2010 1:58 PM BST
cheers v much hippie

got stuck into that straight away so hopefully all resolved now


can you tell me what causes that issue please ?
Report hippie April 7, 2010 3:01 PM BST
There's various causes for the issue but the most common cause is a device driver problem (so keep your system's device drivers up to date).

The actual name of the error you've encountered will be on the BSOD at the top (in caps with an underscore between each word).
Report dunter1 April 7, 2010 6:08 PM BST
Thanks Hippie will file that one away, thanks again
B-)
Report clouded leopard April 8, 2010 12:49 AM BST
bang on the money there hippie


all problems eradicated


much appreciated
Report Trevh April 8, 2010 12:57 AM BST
Me too, I'm impressed, well done Hippie!
Report hippie April 8, 2010 11:32 AM BST
This may have been one of those cases where a simple reboot was all that was necessary to resolve the problem.

To be on the safe side: back up all your important files; download and run the free version of Malwarebytes Anti-Malware (it's very good); and run a diagnostic of your computer hardware (use a trial version of a good diagnostic - e.g. www.pc-diagnostics.com).
Report clouded leopard April 8, 2010 12:28 PM BST
hippie 08 Apr 11:32
This may have been one of those cases where a simple reboot was all that was necessary to resolve the problem.


i'm afraid nothing is that simple when it comes to computing for me hippie :D

i've never encountered that problem before though. downloaded malware now and a couple of others mentioned above. what does running a diagnostic do for me mate ?
Report hello :-) April 8, 2010 12:52 PM BST
you may not have seen the programme which is causing the problem , go to programmes running at startup and delete any files which may be causing trouble or blocking other helpful programmes
Report hippie April 8, 2010 1:33 PM BST
Another reason for the BSOD is if you've got defective hardware installed on your computer so a diagnostic would run a health check over all the different components. Prevention rather than cure and all that.
Report clouded leopard April 8, 2010 2:45 PM BST
ta will do
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