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Unable to see P&L and matchen/unmatched bets

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Replies: 91
By:
saint-pilgrim
When: 13 Mar 10 13:20
And further experiments just show ... that the effect is random and the Betfair servers will sometimes show my bets and also sometimes urge me to delete cookies and refresh.
By:
shroodie
When: 13 Mar 10 13:26
Will they ever**this.Im in S.A and have had the problem for the last hour and a half.
By:
Stameni
When: 13 Mar 10 13:29
Same problem in Serbia.
By:
Jannesamuelsson
When: 13 Mar 10 13:29
same old story , api-problem again and again and again....
By:
goooor
When: 13 Mar 10 13:29
and in Israel
By:
rookie2010
When: 13 Mar 10 13:30
api sucks...
By:
dude67
When: 13 Mar 10 13:32
It's nost just the API, it's also in the browser. And it's not just your browser, it's in everyone's browser.
By:
Stameni
When: 13 Mar 10 13:32
With all of the budget that Betfair have - it's sad
By:
scarecrow
When: 13 Mar 10 13:33
they should take the site down until its fixed,but they do not care they get their cut even if someone gets mullered because of it they do not care,lets face it it's saturday and they are so greedy they do not want to lose the commision on this busy day even if it means some of their customers get hammered unfairly.
By:
JB74
When: 13 Mar 10 13:33
Use https://lite.betfair.com to cancel your bets
By:
rookie2010
When: 13 Mar 10 13:34
really... so when are they gonna**it...
By:
Northbouy
When: 13 Mar 10 13:36
not good enough Betfair. I am off to bed. who knows if I am winning of losing !!!
By:
Northbouy
When: 13 Mar 10 13:36
*or losing. doh, even the forum is fecked now ;-)
By:
TRICICLON
When: 13 Mar 10 13:36
THIS IS unfair betfair close down the site you are making us take bad decisions ....and take situaitions of risk, and theres no oficial anounncment in markets or service
By:
dude67
When: 13 Mar 10 13:37
Thanks JB74 - it seems to work through https://lite.betfair.com !!!!
By:
Alutex
When: 13 Mar 10 13:39
U costomers outside UK are 2nd class since a long time - Get over it. (Greetings from Germany)
By:
dude67
When: 13 Mar 10 13:40
BF are now acknowledging the problem in the Service Announcements group:

------------------
Betfair Customer Services 13 Mar 15:37

We are currently experiencing issues with the bets struck by some of our international customers.

The problems are being investigated as a matter of the highest priority.

Please accept our apologies if you are affected.
------------------

I would like to know the result of these investigations! What actions will be taken to remedy this?
By:
ShowMeGreeen
When: 13 Mar 10 13:41
lite doesn't work at all for me
By:
ShowMeGreeen
When: 13 Mar 10 13:41
e-mail info@betfair.com and demand they**this!
By:
Humbert The Priest
When: 13 Mar 10 13:43
We are currently experiencing issues with the bets struck by some of our international customers.

The problems are being investigated as a matter of the highest priority.

Please accept our apologies if you are affected.


This is the same problem that happens every week, and still they have to investigate it. I do not accept any apology.
By:
mande
When: 13 Mar 10 13:44
"Some of our international customers"

Bu****, every single customer outside UK.
By:
jo99
When: 13 Mar 10 13:44
don t trust LITLE.BETFAIR.COM THIS MAYBE STOLEN YOUR PASSWORD!!!!!!!!!!!!!!!!!!!
By:
Northbouy
When: 13 Mar 10 13:44
someone throw a bit of cheese to the hamster. The wheel has stopped turning...
By:
JB74
When: 13 Mar 10 13:48
To close your trade or cancel your bets use Betfair lite https://lite.betfair.com
By:
ShowMeGreeen
When: 13 Mar 10 13:50
this is ridiculous, still down
By:
amolev
When: 13 Mar 10 13:51
very simple, Betfair, ban the interbnational customers !
By:
sofaking
When: 13 Mar 10 13:57
Same problem here and it's been happening on and off for weeks. Betfair are useless and don't give a **. I can't wait till a decent alternative comes along.
By:
shroodie
When: 13 Mar 10 13:59
could betfair maybe advise how long they think before this problem is rectified.
By:
sofaking
When: 13 Mar 10 13:59
I can't even see my vurrent bets so I don't know if my bets were acepted or not. If this costs me there will be hell to pay..
By:
scarecrow
When: 13 Mar 10 14:03
sofaking will there be hell to pay if they are matched and you win?
By:
Northbouy
When: 13 Mar 10 14:07
yes, by the other person that loses !
By:
scarecrow
When: 13 Mar 10 14:10
lol morrigan,for every winner there is a loser,some will benefit by this but the thing to remember is next time they might be on the wrong end of it.betfair should realise by now that all that 99% of their customers want is a stable platform not all these frills around the edges that most could not care about and probably never have or never will use.
By:
falbrav
When: 13 Mar 10 14:17
thanks jb 74
By:
ShowMeGreeen
When: 13 Mar 10 14:22
2 hours later, still down
By:
Jannesamuelsson
When: 13 Mar 10 14:27
They don't want to hear about any problem.
http://service.betfair.info/index.html

There are currently no reported problems with any Betfair sites.
By:
dude67
When: 13 Mar 10 14:34
Deny, deny, deny.
By:
man of many moods
When: 13 Mar 10 14:40
Busiest day of the week and the site's been unisable for well over two hours now.

Unbelievable!
By:
Alexandru
When: 13 Mar 10 14:43
Unfeckingbelievable!!!!!!!! I would fire all those IT ppl...
By:
ShowMeGreeen
When: 13 Mar 10 14:44
can't even place a bet now
By:
Alexandru
When: 13 Mar 10 14:44
let's hope this is right before the issue is solved...
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