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lantzen
13 Mar 10 12:29
Joined:
Date Joined: 06 Oct 09
| Topic/replies: 5,375 | Blogger: lantzen's blog
Hi,
Is it just me that is experiancing problems with seeing my P&L in the Tottenham-Blackburn event as well as the bets that have been matched/are still unmatched?

Extremely annoying and makes it impossible to do some serious betting.

/C
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Report Phantom March 13, 2010 12:31 PM GMT
Same problem here. API and website. Migth be problem for international customers since nobody else is complaining.
Report shroodie March 13, 2010 12:32 PM GMT
i have the same problem
Report Eddie the eagle March 13, 2010 12:32 PM GMT
Same thing here. Sad to say I'm almost getting used to this sh!t now and don't bother anymore.
Report Eddie the eagle March 13, 2010 12:33 PM GMT
Outside UK here. What about you guys ?
Report shroodie March 13, 2010 12:33 PM GMT
also outside u.k.
Report Spendabuck March 13, 2010 12:34 PM GMT
ditto Eddie
Report lantzen March 13, 2010 12:35 PM GMT
same here....And now Defoe scored.... Wonder how that effect that will have for me....
A joke
Report canteatvalue March 13, 2010 12:37 PM GMT
same here- outside uk
Report Lets Roll March 13, 2010 12:37 PM GMT
same here. makes betting really difficult cause i'm not even sure if my bet was matched or what.
Report cointocoin March 13, 2010 12:40 PM GMT
I AHVE THE SAME PROBLEM ON ALL MARKETS!!!! Cannot see anything
Report cointocoin March 13, 2010 12:40 PM GMT
this is a problem of internatio nal clients, but WHAT TO DO NOW? I have no doubt if my bets were matched and in what amount...
Report rookie2010 March 13, 2010 12:42 PM GMT
Same problem here...
Report man of many moods March 13, 2010 12:42 PM GMT
Current Bets / Unmatched Bets seems to be available occasionally if you're persistent.

Can't access Matched Bets though
Report becciatio.. March 13, 2010 12:44 PM GMT
same problem on italy.
Report crobbolayback March 13, 2010 12:45 PM GMT
This is totally unreal and unprofessional,**the damn site and API, ones and for all, take the whole thing down for a couple of days and get done with it.
Report paul_sw March 13, 2010 12:46 PM GMT
i have the same problem in Spain
Report crobbolayback March 13, 2010 12:47 PM GMT
It says I currently have no bets.

WHERE IS MY MONEY THEN???????? It's not in my account.
Report Lynx pardina March 13, 2010 12:48 PM GMT
Same in Spain. At lite.betfair.com you can see the unmatcheds bets
Report theone73 March 13, 2010 12:48 PM GMT
i have 500 matched , goals comming and i cant close the position because i dont have any money in my account .... now is 3-0 .... another goal and my money is gone

thanks betfair
Report narcus March 13, 2010 12:51 PM GMT
same problem italy.
too much problems in last weeks.
very dangerous.
money are money.
i thing i will change my bookmaker from...NOW!!!!!!!
bye all folks.
Report Phantom March 13, 2010 12:54 PM GMT
API working again here. Website bets still missing.
Report jptrader March 13, 2010 12:57 PM GMT
API not working here...
Report saint-pilgrim March 13, 2010 12:58 PM GMT
API not working yet (MUBets and ProfitAndLoss) from Germany
Report cointocoin March 13, 2010 12:59 PM GMT
ohhh, I have severel bets over 400 euros to trade and have no chance to check what has been matched and what not :( !!!

this is serious betfair problem at weekends
Report saint-pilgrim March 13, 2010 1:02 PM GMT
use "my account" - "betting history"

you get the matched bets unlike with "current bets"

iit seems that the first is going directly to the uk site and the second to the servers in malta
Report becciatio.. March 13, 2010 1:03 PM GMT
use "my account" - "betting history"

you get the matched bets unlike with "current bets"

iit seems that the first is going directly to the uk site and the second to the servers in malta



DON'T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!1
Report Lynx pardina March 13, 2010 1:04 PM GMT
I have phoned support and they told me I was the fisrt customer who phoned them about this.
Please everybody phone at your customer service and maybe we could obtain something
Report man of many moods March 13, 2010 1:06 PM GMT
I don't believe they don't know about it. That's rubbish.
Report Alexandru March 13, 2010 1:06 PM GMT
I DID phoned them 10 minutes ago!!!!
Report Joel March 13, 2010 1:07 PM GMT
Nothing in service forum, everyone must be dreaming imo
Report saint-pilgrim March 13, 2010 1:08 PM GMT
Just write: "it doesn't work"

But yes, fetching bets from "Betting History" has also stopped working. They probably have a cache and it also stopped refreshing things between Malta and the UK.

No other shortcut left inside my backpack.
Report deba March 13, 2010 1:09 PM GMT
Betfair, when you will**it???
Report Arthur141 March 13, 2010 1:10 PM GMT
Same thing in France, I can't see my betting history and my bets on soccer fixtures.
Report jo99 March 13, 2010 1:10 PM GMT
BETFAIR**THIS !!
Report Alexandru March 13, 2010 1:12 PM GMT
What is the fecking reason Betfair become RACIST????
Report Spendabuck March 13, 2010 1:13 PM GMT
LOL Joel
Yes, computers scattered thru out world simultaneously are unable to view website or access API properly. Nothing wrong at BF, its the fault of all those computers. Please refresh your browsers!
Report saint-pilgrim March 13, 2010 1:16 PM GMT
Closing the "My Account" tab and reopening it,has once again given me the chance to see my bets through "Betting History"

This may of course be short-lasting.
Report ShowMeGreeen March 13, 2010 1:16 PM GMT
fecked for me
Report saint-pilgrim March 13, 2010 1:18 PM GMT
One additional test has let me confirm that the bets can only be seen once after opening the "My Account" tab and going to "Bet History" (there use "Matched" and click on "Get History")
Report saint-pilgrim March 13, 2010 1:20 PM GMT
And further experiments just show ... that the effect is random and the Betfair servers will sometimes show my bets and also sometimes urge me to delete cookies and refresh.
Report shroodie March 13, 2010 1:26 PM GMT
Will they ever**this.Im in S.A and have had the problem for the last hour and a half.
Report Stameni March 13, 2010 1:29 PM GMT
Same problem in Serbia.
Report Jannesamuelsson March 13, 2010 1:29 PM GMT
same old story , api-problem again and again and again....
Report goooor March 13, 2010 1:29 PM GMT
and in Israel
Report rookie2010 March 13, 2010 1:30 PM GMT
api sucks...
Report dude67 March 13, 2010 1:32 PM GMT
It's nost just the API, it's also in the browser. And it's not just your browser, it's in everyone's browser.
Report Stameni March 13, 2010 1:32 PM GMT
With all of the budget that Betfair have - it's sad
Report scarecrow March 13, 2010 1:33 PM GMT
they should take the site down until its fixed,but they do not care they get their cut even if someone gets mullered because of it they do not care,lets face it it's saturday and they are so greedy they do not want to lose the commision on this busy day even if it means some of their customers get hammered unfairly.
Report JB74 March 13, 2010 1:33 PM GMT
Use https://lite.betfair.com to cancel your bets
Report rookie2010 March 13, 2010 1:34 PM GMT
really... so when are they gonna**it...
Report Northbouy March 13, 2010 1:36 PM GMT
not good enough Betfair. I am off to bed. who knows if I am winning of losing !!!
Report TRICICLON March 13, 2010 1:36 PM GMT
THIS IS unfair betfair close down the site you are making us take bad decisions ....and take situaitions of risk, and theres no oficial anounncment in markets or service
Report Northbouy March 13, 2010 1:36 PM GMT
*or losing. doh, even the forum is fecked now ;-)
Report dude67 March 13, 2010 1:37 PM GMT
Thanks JB74 - it seems to work through https://lite.betfair.com !!!!
Report Alutex March 13, 2010 1:39 PM GMT
U costomers outside UK are 2nd class since a long time - Get over it. (Greetings from Germany)
Report dude67 March 13, 2010 1:40 PM GMT
BF are now acknowledging the problem in the Service Announcements group:

------------------
Betfair Customer Services 13 Mar 15:37

We are currently experiencing issues with the bets struck by some of our international customers.

The problems are being investigated as a matter of the highest priority.

Please accept our apologies if you are affected.
------------------

I would like to know the result of these investigations! What actions will be taken to remedy this?
Report ShowMeGreeen March 13, 2010 1:41 PM GMT
lite doesn't work at all for me
Report ShowMeGreeen March 13, 2010 1:41 PM GMT
e-mail info@betfair.com and demand they**this!
Report Humbert The Priest March 13, 2010 1:43 PM GMT
We are currently experiencing issues with the bets struck by some of our international customers.

The problems are being investigated as a matter of the highest priority.

Please accept our apologies if you are affected.


This is the same problem that happens every week, and still they have to investigate it. I do not accept any apology.
Report mande March 13, 2010 1:44 PM GMT
"Some of our international customers"

Bu****, every single customer outside UK.
Report jo99 March 13, 2010 1:44 PM GMT
don t trust LITLE.BETFAIR.COM THIS MAYBE STOLEN YOUR PASSWORD!!!!!!!!!!!!!!!!!!!
Report Northbouy March 13, 2010 1:44 PM GMT
someone throw a bit of cheese to the hamster. The wheel has stopped turning...
Report JB74 March 13, 2010 1:48 PM GMT
To close your trade or cancel your bets use Betfair lite https://lite.betfair.com
Report ShowMeGreeen March 13, 2010 1:50 PM GMT
this is ridiculous, still down
Report amolev March 13, 2010 1:51 PM GMT
very simple, Betfair, ban the interbnational customers !
Report sofaking March 13, 2010 1:57 PM GMT
Same problem here and it's been happening on and off for weeks. Betfair are useless and don't give a **. I can't wait till a decent alternative comes along.
Report shroodie March 13, 2010 1:59 PM GMT
could betfair maybe advise how long they think before this problem is rectified.
Report sofaking March 13, 2010 1:59 PM GMT
I can't even see my vurrent bets so I don't know if my bets were acepted or not. If this costs me there will be hell to pay..
Report scarecrow March 13, 2010 2:03 PM GMT
sofaking will there be hell to pay if they are matched and you win?
Report Northbouy March 13, 2010 2:07 PM GMT
yes, by the other person that loses !
Report scarecrow March 13, 2010 2:10 PM GMT
lol morrigan,for every winner there is a loser,some will benefit by this but the thing to remember is next time they might be on the wrong end of it.betfair should realise by now that all that 99% of their customers want is a stable platform not all these frills around the edges that most could not care about and probably never have or never will use.
Report falbrav March 13, 2010 2:17 PM GMT
thanks jb 74
Report ShowMeGreeen March 13, 2010 2:22 PM GMT
2 hours later, still down
Report Jannesamuelsson March 13, 2010 2:27 PM GMT
They don't want to hear about any problem.
http://service.betfair.info/index.html

There are currently no reported problems with any Betfair sites.
Report dude67 March 13, 2010 2:34 PM GMT
Deny, deny, deny.
Report man of many moods March 13, 2010 2:40 PM GMT
Busiest day of the week and the site's been unisable for well over two hours now.

Unbelievable!
Report Alexandru March 13, 2010 2:43 PM GMT
Unfeckingbelievable!!!!!!!! I would fire all those IT ppl...
Report ShowMeGreeen March 13, 2010 2:44 PM GMT
can't even place a bet now
Report Alexandru March 13, 2010 2:44 PM GMT
let's hope this is right before the issue is solved...
Report Doyler1987 March 13, 2010 2:45 PM GMT
An internal error has occurred.
Report rom34000 March 13, 2010 2:47 PM GMT
An internal error has occurred.
Report Alexandru March 13, 2010 2:53 PM GMT
I think nobody can place bets because all markets are freezed...
Report sofaking March 13, 2010 2:55 PM GMT
useless wánkers. this has been going on for weeks.
Report Alexandru March 13, 2010 3:04 PM GMT
Now can place bets, but STILL CANNOT SEE MY FECKING BETS!!!!!!!!
Report man of many moods March 13, 2010 3:20 PM GMT
lol - I didn't think it was possible but it's got worse now!

Can't load any new markets and the ones I've still got open won't refresh any more.
Report Alexandru March 13, 2010 3:21 PM GMT
I think they solved the problem. Thank you Betfair!
Report Alutex March 13, 2010 3:23 PM GMT
who cares about your bets ? One and only thing that interests me is:

is the virtual horse racing working properly ?
is the virtual black jack betting properly ?
is the exchange games site working properly ?
is the Arcade games site working properly ?
is the virtual casino site working properly ?
is the virtual

Thanks for your answers in advance.
Report Lori March 13, 2010 3:24 PM GMT
Actually, virtual racing is NOT working properly, it's borderline unplayable. Yes, im serious.
Report Ben45 March 13, 2010 3:28 PM GMT
Now is the time to take advantage of whatl the "exchange games" has to offer and unlike Horseracing/Football, you can bet 24 hours per day sitting in your egg stained pyjamas. "Exchange Games is the future.
Report Alutex March 13, 2010 3:30 PM GMT
All hells breaking loose now, virtual racing NOT working properly !

I repeat, virtual racing NOT working properly !
Report Ben45 March 13, 2010 3:34 PM GMT
If Virtual Racing isn't working then head over to the "ARCADE". Thats were its at.
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