Anyone else affected by this latest cockup by Betfair. They allowed the entire match to run but forgot to suspend the markets and then voided all in-play bets.
I did bet one minute before the end lay 1.03, andrlecht scored in last secounds and I was not credited with winning.. so i looked into betting history and voided - closed marked never happened to me before, so we don't get the win right?
I did bet one minute before the end lay 1.03, andrlecht scored in last secounds and I was not credited with winning.. so i looked into betting history and voided - closed marked never happened to me before, so we don't get the win right?
It is literally the second thing in the Exchange R&Rs:
"1.2 All markets other than horseracing and greyhound racing markets - not suspending at the time of the 'off'
In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but Betfair does not, at the time of the “off”, either (i) intentionally turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the time of the “off” (and before the market is intentionally turned in-play if scheduled to go in-play) will be void. Betfair will use its reasonable endeavours to ascertain the time of the actual “off” (or will othersiwe rely on the scheduled "off time) and all bets after the time of the “off” as determined by Betfair will be void. If the event is still on-going Betfair will use its reasonable endeavours to re-open the market for in-play betting."
@fuka"so we don't get the win right?"You don't get the win, sorry to say.It is literally the second thing in the Exchange R&Rs:"1.2 All markets other than horseracing and greyhound racing markets - not suspending at the time of the 'off'In relation t
what happened here? they forget to put it in play?
Argentinos Juniors v Estudiantes looks like the same problem
any bets placed after kick off will now be voided?
i placed a bet before kick off, that should stand, right?
only now i can't trade out?
what happened here? they forget to put it in play?Argentinos Juniors v Estudiantes looks like the same problemany bets placed after kick off will now be voided?i placed a bet before kick off, that should stand, right? only now i can't trade out?