We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
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usually when this happens they cancel all unmatched bets on the markets specially keep bets , now they unsuspend the markets without clearing the unmatched bets
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Good they seem to have cancelled all the bets, well done.
The software/hardware crashing isn't in their opreating staff's control but the cleaning up of the mess seems to have been done properly, so credit there. |
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Smarkets and **** are loving this
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*Betdack
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I stopped using the site for trading (apart from a few small, fun bets) a few weeks ago, when they started farting about with the layout and made the site virtually unusable. I feel sorry for anyone with large positions to trade, but the warning signs have been there for a long time.
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There is one annoyance. Keep bets couldn't be modified or cancelled and aren't auto cancelled. So they come back up and can be taken.
They should allow cancellign of bets even if market locked, that's a no brainer |
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I really just use the API now, after the last rehash (complete with obvious bugs) to make it far worse than it was, I just stopped using it.
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The site I mean. When they brought the new one in a couple of years ago most people hated it (for obvious reasons) and many used the old one as long as possible.
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They should hold their heads in shame utter contempt they have for their customers is unbelieveable.
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what a farce this is
Amateur hour can't trade out of winning positions useless **** |
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what a farce this is
Amateur hour can't trade out of winning positions useless **** |
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"Apologies for any inconvenience caused"..........that's all you get, folks, because we hold you in utter contempt. ANY inconvenience? During the busiest two hours of football in the week! Says it all, really. Please don't bother us with your complaints, we don't care and we don't listen. We rammed through the new site, in spite of all your warnings. And, yes, maybe we ARE squeezing you out of the exchange and onto Sportsbook, aka Paddy Power.
Less fancy-Dan marketing and more attention to your systems, please, Betfair. How can it take a company of your size so long to correct a problem like this. God knows, it's not the first time. But not to worry, sending out that pathetic apology "for any inconvenience caused" is plenty good enough for us customers. |