With the loss of several Countries allowed to use Betfair and a reduction of layers due to PC, Betfair are trying to service fewer customers than they were say 5 years ago.

But they now offer untold markets on the exchange, sportsbook and casino sites and to these fewer customers.

I remember them taking over 3 hours to pay out on Best Mates first Gold Cup, and saturday afternoon at 3.00pm the site was nearly unusable.

Despite flotation and shedloads of money coming its way, the Betfair website has not kept pace. It is lucky the competition is virtually non existent.