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regargui
15 Aug 13 17:42
Joined:
Date Joined: 24 Apr 11
| Topic/replies: 140 | Blogger: regargui's blog
Placed a trixie yesterday which won. The money was added to my account but now the bet is listed as unsettled and the money has been deducted from my account.

Has this ever happened to anyone on here? Any advice?
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Report gawdalmighty August 15, 2013 5:46 PM BST
Same thing happened to me at the w/end mate, I emailed them and received my winnings after 3 days!! However, it was on The glorified Sportsbook, not the exchange. You will no doubt get your winnings, thats for sure but if its a big stake or winnings I would give them a call.
Report regargui August 15, 2013 5:49 PM BST
Yeah, mate, was on the sportsbook. 3 days is an absolute joke. Think I'll have to contact them, want that money available for the weekend footie.

Thanks for the reply  Love
Report YOMOMMA August 15, 2013 6:57 PM BST
http://community.betfair.com/site_feedback/go/thread/view/94170/30027071/betfair-community-manager-3#flvWelcomeHeader

There was someone on the site feedback forum who waited a month for a bet to be paid.
Report regargui August 15, 2013 7:06 PM BST
Interesting. How do I find the link to chat to them by LiveChat?
Report regargui August 15, 2013 7:07 PM BST
oooops never mind, found it
Report regargui August 15, 2013 7:54 PM BST
Sorted - thanks for your help
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