Forums
Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
Apologist
04 May 13 13:07
Joined:
Date Joined: 16 Jun 03
| Topic/replies: 5,171 | Blogger: Apologist's blog
After 45 minutes?

Betfair error?
Pause Switch to Standard View Bundesliga 2 Koln match closed?
Show More
Loading...
Report Krzychu May 4, 2013 1:07 PM BST
yep, after bwin error
Report Torres_Makes_My_Eyes_Flutter May 4, 2013 1:08 PM BST
And settled? Got my 100 dabs paid out already laying Bochum.

Hope this fcuk up doesnt end up costing me....
Report george.m May 4, 2013 1:08 PM BST
why ?
Report Apologist May 4, 2013 1:09 PM BST
No excuse really.
Report george.m May 4, 2013 1:09 PM BST
is the game finished
Report Krzychu May 4, 2013 1:09 PM BST
no its not
Report bathman May 4, 2013 1:09 PM BST
My bet has gone down as a loss. Whats gunna happen?
Report Krzychu May 4, 2013 1:10 PM BST
51 minute now, still 0-1
Report bathman May 4, 2013 1:10 PM BST
I was on over 1.5
Report george.m May 4, 2013 1:10 PM BST
how can the bets been settled if the game havent completed
Report bathman May 4, 2013 1:11 PM BST
I wish they had a live chat like bet365. At least then we could get a quick response.
Report jimmy-albania May 4, 2013 1:11 PM BST
wtf  they  took 700  euro on ley under1.5
Report CJ70 May 4, 2013 1:11 PM BST
Normally get a quick response on Twitter via the Helpdesk.
Report CJ70 May 4, 2013 1:13 PM BST
Pen Atlantas
Report Torres_Makes_My_Eyes_Flutter May 4, 2013 1:13 PM BST
Looks like they're taking the steps to put it back in play. My 'winnings' were withdrawn and are now tied up with a market created again. Suspended though
Report CJ70 May 4, 2013 1:14 PM BST
Oops wrong thread.
Report fotofor May 4, 2013 1:22 PM BST
still can get 1.3 at purple site :)
Report Krzychu May 4, 2013 1:23 PM BST
1-1
Report fotofor May 4, 2013 1:23 PM BST
:)
Report bathman May 4, 2013 1:25 PM BST
Lovely jubbly!
Report FrankLloyd May 4, 2013 1:25 PM BST
Jesus Effing Christ what is wrong with these Betfair clowns?
Report Nonaynever May 4, 2013 1:29 PM BST
Backed under 1.5 goals, settled as a winner at half time, then "f ixed", then no opportunity to trade out.

Lots of people bet on here because of the opportunity to trade, when that is taken away by a betfair error they should stand the losses. Its the basics of customer service, if you f uck up you have to stand the losses. That's how good and well run companies operate.
Report FrankLloyd May 4, 2013 1:37 PM BST
2-1 Bochum
Report maggot May 4, 2013 1:40 PM BST
I have sympathy with you, but anyone betting on these slightly more obscure games with Betfair, particularly on a Saturday, needs to rethink.

There is another exchange site, that is far more reliable.
Report luckynot May 4, 2013 1:42 PM BST
Obscure games with no feed, I agree, but there's perfectly good coverage on B365 of this game. No reason for it to be suspended/closed
Report FrankLloyd May 4, 2013 1:43 PM BST

May 4, 2013 -- 1:40PM, maggot wrote:


I have sympathy with you, but anyone betting on these slightly more obscure games with Betfair, particularly on a Saturday, needs to rethink.There is another exchange site, that is far more reliable.


Bundesliga 2 hardly obscure...Happy

Agreed, though, anyone knowing what BF has been like lately has a DAK account as backup, so no harm done.

Report maggot May 4, 2013 1:43 PM BST
Yes... But how many times do Betfair lose their feed when others maintain their's ??

I would say that happens a lot.
Report Nonaynever May 4, 2013 2:07 PM BST
Not a problem with trades going wrong because of picture losses or internet going down, if you're going to trade football then that's a risk you take.

This had nothing to do with that, someone or something at Betfair settled all the bets on this game as a "winner" at half time, realised they'd f ucked up and took off (not suspended) all in running markets. They were just lucky they didn't do it on a higher profile game or all hell would've broken loose.
Report LusoTrader May 4, 2013 5:49 PM BST
First they voided the bets and return liabilities into customers accoount (around 12:14, check your account statements) than, at 13:00, they consider the bets valid again... why they change first decision?
Report luckynot May 4, 2013 5:54 PM BST
It's a disgrace. I am awaiting a response from them on this. Close the markets if you must, but void the bets. Don't close the markets, then think "f**k we've ballsed it up here", make them "suspended" and then settle once the match is over.

And yes, even if i was on the right side of this shambles, i would expect the void.
Report Nonaynever May 4, 2013 7:45 PM BST
Luso, that's not what happened on my account, they settled my under 1.5 goals bet as a winner at half time and paid the winnings into my account. They then realised they'd made a **** up put a f ix in and took the money out. I then went onto the the match to try and lay my bet off to get my stake back and a small win either way only to find that because they'd made a huge f uck up they'd taken all in running markets off. A few minutes later the second goal went in and my stake was gone.

Bottom line is they f ucked up and don't have the decency to acknowledge it in any way because it was a low profile game and only a few people got stung.

In my working life i've always been taught that in a customer service industry if the customer loses out through your error its tough titties and you stand the losses.
Report Nonaynever May 4, 2013 7:47 PM BST
Ps let me know how you get on lucky.
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com