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When I enter an In Play game and bet, I do so under the contitions that aat some point and time I wil be able to exchange my bet.
When you suspend an In Pay game and you give no warning or otion to exchange you are changing the conditions to which I subscribed a bet,
When I bet U1.5 ~~i ike to exchange it at around 20 mns or so depending on the game.
I am also tired of the arrogant responses you gave me concerning this matter.
PS this is not sour grapes I can handle a loss
Last night again you suspended a game after it started, giving me no option to exit my bet which I ended up losing.
You shoud not be allowed to change the conditions under which one subscribed a bet.
I consider that fraudulent and robbing.
Since you did nothing to xorrect this matter, I refuse to place anymor bets with Betfair.
When you suspend an In Pay game and you give no warning or otion to exchange you are changing the conditions to which I subscribed a bet,
When I bet U1.5 ~~i ike to exchange it at around 20 mns or so depending on the game.
I am also tired of the arrogant responses you gave me concerning this matter.
PS this is not sour grapes I can handle a loss
Last night again you suspended a game after it started, giving me no option to exit my bet which I ended up losing.
You shoud not be allowed to change the conditions under which one subscribed a bet.
I consider that fraudulent and robbing.
Since you did nothing to xorrect this matter, I refuse to place anymor bets with Betfair.
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Replies: 27
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It clearly says in the terms and conditions that in-play matches are subject to them having a feed.
If the feed goes down they cant keep the match in play. It is a risk that all in-play gamblers take. If you dont like it, dont bet in play. |
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lol as usual betfair is the winner. And with mugs supporting them purely based on T&C that's even worse... no company is entitled to exploit their T&C. Bet fair have made the same error far tooooo many times to be honest.
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So you expect them to keep a game in play when they have no feed?
Or you think that if the channel that provides the feed goes down then it is Betfair's fault? |
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it is bet fair's fault indeed... channel providing feed back and then goes down is not our responsibility we dont look at all that while betting... we expect them to have the feed and keep games in play when it has stated it. My point is it has happened too many times where people have been robbed either cuz it said it'd go in play and it didn't or cuz while in play betfair is down and we are not allowed to place a bet or the website is hacked... there have been soo many issues with betfair and it's happened many times. Surely a big organization anywhere else if involved in such an industry would take better action and make sure it never occurs again. Bet fair are and have never been serious... they never care for their customers. Exploiting their stand that's it
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When no bets are being placed, betfair dont make any money.
How is this exploitation? |
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This is right next to where you bet
Market Information For further information please see Rules & Regs. Predict the result of this match. At kick off unmatched bets will be cancelled and the market turned in play. All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. With the exception of bets for which the "keep" option has been selected, unmatched bets will be cancelled in the event of a confirmed goal or sending off. Please note that should our data feeds fail we may be unable to manage this game in-play. Customers should be aware that: Transmissions described as “live” by some broadcasters may actually be delayed The extent of any such delay may vary, depending on the set-up through which they are receiving pictures or data. |
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marychain1 Joined: 05 Apr 05
Replies: 14518 19 Feb 12 09:12 When no bets are being placed, betfair dont make any money. How is this exploitation? I'm talking about after the bet has been placed and suddenly within minutes we get a message on the forum saying it could not go on in play... sometimes we have noticed the page does not load up and your account shows no funds... all this has happened when betfair have accepted the bets and while in play when the matches were running... I remember plenty in here seething cuz they lost money and could not trade out due to a goal being scored or due to a goal not being scored... betfair are just soo lousy. |
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also during in play , it says matches will be suspended if theres a goal, penalty and send off, but we get games with suspended coming on every time , for nothing more than a free kick, corner and less , its a bloody nuisance
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also during in play , it says matches will be suspended if theres a goal, penalty and send off, but we get games with suspended coming on every time , for nothing more than a free kick, corner and less , its a bloody nuisance
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yea that too elisjohn I forgot about that... if ref blows the whistle for a free kick outside of the box then suspended... I mean it's a joke it really is. I love betfair dont get me wrong but if you cant see the other side of it then no point imo
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Thing is: I'm sure they don't just turn on the switch at KO and say, 'Blimey, it's not working. Better suspend the markets.' Most of the time they know that there's a problem in the offing and they could easily flag it up 30 minutes before KO so that traders could exit.
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 you have nailed it ffrankloyd. |
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could not agree more
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I've reduced my pre-match bets these days, as I got stung really badly a couple of years ago by this. I'm sure I'm not the only one, so BF are missing out of a lot of betting traffic by not having a better policy on this. But like Jesus said above - it's in the small print, so there's nothing much we can do about it, apart from walk away, or reduce pre-match exposure, neither of which help BF, which is why I'm surprised they've never looked at the problem.
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There's not much anyone can do if the gas board stick a JCB through a BT trunk during a match but if Betfair know there is a problem with the feed before kick off then they should stop taking bets as In Play.
Having said that judging from Betfair's general handling of technical issues they clearly haven't much clue about service management. Companies like Betfair need good T&Cs to hide behind. |
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it happened the same for me last year and i lost a very large amount of money back then, when i starting to presure them every day for a week (email-phone) their legal employer told me :sir stop working with betfair!!!!!!!
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Spot on, Nobby. Cynically speaking, the amount of cash staked on In-Play games is far greater than Not-In-Play games, so it's in their interests to have it up as In-Play until the last second.
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When we say feed what are we actually talking about?
Is that feed a man on a mobile? Is the man employed by Betfair or do Betfair buy the feed in? |
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I don't place bets with betfair, They haven't given me a single bonus not once i have been a member 3 years, even the welcome please return we'll give you £20 match bonus, & i didn't get that because i missed the deadline, i love bet365
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marychain1
Date Joined: 05 Apr 05 Add contact | Send message When: 19 Feb 12 09:12 Joined: Date Joined: 05 Apr 05 | Topic/replies: 14,518 | Blogger: marychain1's blog When no bets are being placed, betfair dont make any money. How is this exploitation? I wouldn't call it exploitation, but Betfair do make money here because lots of people will have open positions that they would have traded out of at some stage, so the commission Betfair receive will be high in proportion to the amount matched. |
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I recently posted on their feedback page that
1. Matches that should go inplay but are hit by suspend should get 0% commission (fair imho - betfair failure, customers shouldn't lose) and that 2. In such a case betfair should open parallel clearly named UNMANAGED markets to allow everyone to, if they so wish, to at their own risk adjust their position. Now I can't see an issue with either idea, especially the second. why will this not happen? If betfair genuinely cared about their customers, why wouldn't "2" be a no brainer? |
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It just goes with the territory and I'm only on in-play.
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"I wouldn't call it exploitation, but Betfair do make money here because lots of people will have open positions that they would have traded out of at some stage, so the commission Betfair receive will be high in proportion to the amount matched."
Have you thought that argument through TI2? Your logic, such as it is, is flawed.If positions were 'traded out of' then the winning side of the bet would still have to pay commission. If you look at the figures matched for a game that is cancelled just prior to going in-play it's usually 30% or 40% of that traded over a 90 minute period. How can Betfair benefit from that? Their rules are clear in that; Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet, there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control). Remember that and you won't go far wrong :wink:] |
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^^^ clearly players who do pre match trades, maybe hoping to nick a point or two before exiting will have much less exposure and pay proportionatly less commission than someone who places a straight up bet, you'd have to be pretty dozey not to work that out
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That's a factor Rosie47 but the majority of bets/amount staked in pre-match trades is likely to be a much smaller proportion than the turn-over during the whole of a match. My point is that it's not in Betfair's interests not to be bale to offer a match in-play; there's many here who think it's a conspiracy (without any proof whatsoever).
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maybe there should be a market, will betfair manage to keep this market inplay for the duration of the game
therefore traders would be able to take out insurance. |
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Why is it that on many occasions where they supposedly lose the feed, companies like 365 still have theirs
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