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Great post WD.
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I don’t know why fox got his knickers in such a twist?
Cabin fever or just a ****? The latter I reckon. Blocked. |
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that is nonsense, you are legally fully entitled to a refund on the holiday you paid for and you should get back the money that is yours, you're not a charity there to help an airline.
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Made my day, I obviously pierced RCs bubble, where self-absorption and selfishness,abound. Blocked, what a child!. starts a contentious thread without the abality to defend it. Racing Loser. ![]() |
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so to summarise, someone working throughout the year saves for a holiday and they should " just take the hit " as "if you have paid for the holiday so you can afford" to according to the OP. What a bizarre view.. by that logic then no one should get a refund on anything as they can afford it.
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ability*
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wolf. |
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that is nonsense, you are legally fully entitled to a refund on the holiday you paid for and you should get back the money that is yours, you're not a charity there to help an airline.
I had a flight booked to Rome on March 13th. That went without me. The flight from Rome to Barcelona on Sunday 15th was cancelled by bRyan Air and refunded. My flight from Barcelona back to Blighty also went ahead without me. No refund entitled! I have to claim from Insurance if that is possible. The Government did not say not to travel to Rome! I am more angry about that than nor getting any money back from Ryan Air. They have a business to run. My Rugby tickets have not been refunded neither 4 theatre tickets. I paid by credit card. The credit card company told me to get the money back myself! More letters going out! Good luck getting my money back from a theatre or the Italian Rugby Federation! I will get it back from the credit card company though. Law is one thing, ability to pay is another! Don't get me wrong I have sympathy to anybody who loses money from this on their holidays but it is not the end of the World or their life. Again the Government should step in and make sure the law is being adhered to but as I said before legally fully entitled and getting your money back are two separate things. |
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oh and don't take the voucher. If the firm subsequently go bust you will have no protection. Use your credit card and / or insurance to get your money back.
Get whatever refund you are entitled to. Many firms will go bust. Social distancing on planes...no sitting in the middle seats lmfao! No chance! |
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Don't get me wrong I have sympathy to anybody who loses money from this on their holidays but it is not the end of the World or their life.
this is not really relevant or a counter argument to anything though, whilst a company is still in operation you should get your money back before/if they do go under, if you owed them anything I assure you they'd persist you to the end of the earth to get theirs back. If they are not refunding you then they are not complying with the law and if they do survive they'd be inundated with small claim court cases and bad publicity. A couple of grand is a lot of money to people now who have suddenly lost their jobs and can only afford to go on one holiday a year. They have no good reason not to refund a customer who wasn't given the service they paid for. |
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don't disagree just saying you try getting through on the phone or via email, good luck with that.
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Totally agree Darren
TUI posting this on their website when they know pretty much they are not going to fulfill the contract; We appreciate that you may be feeling apprehensive about paying your balance. Unfortunately, if you don’t continue with payments your holiday will be cancelled. So they want your money now and if they cant give you your holiday (likely) you'll have to wait for your cash back or worse lose it. |
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That there are 3 different areas of possible recompense is working against the consumer.the first point of call the travel companies are advising contact with insurance co.& cc company,it seems each of those are readvising to contact the other 2.a vicious circle where no one will take responsibility.all this while every company is hiding behind a shield of staff shortage making contact difficult.anyone contemplating booking holiday/travel for the rest of the year who can’t afford to lose their money should save their energy.
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Absolutely my suggestion to all is go via the credit card company if you have paid in full.
I had an e perineal with Rugby tickets two years ago for the Rome match funny enough and I didn’t get to that either. Via Go Go had them delivered but a neighbour signed for them and I never saw the tickets. They told me to get in touch with the courier company. Long story but I called CC Company who confirmed my contract with Via Go Go was not Cuomo,teed and therefor I was entitled to a full refund. By the same token get in touch with CC Card provider and they should be able to give you advice as to when you can instruct them to “ Re Claim or Re Call “ the payment. If you have Legal Cover on your Home Contents Insurance they can provide FREE expertise and advice. This should be an extra you should include. Finally moneysavingsexpert.com is invaluable for advice. They got me £537 back for a delayed flight to New York. Once |
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Our Ref: xxxxxx
Dear Customer, I refer to our recent correspondence regarding your refund request on booking xxxxxx As previously advised, our Customer Services Team are experiencing an unprecedented high volume of requests due to the COVID-19 crisis and we are prioritising our most vulnerable customers. This has been compounded by government public health restrictions on non-essential work travel which means we have less staff available to us during this busy time. Please rest assured your refund request is currently in the queue and will be processed. If you have selected new travel dates and would prefer to move your booking, please contact us We appreciate your patience at this time. Yours sincerely, Ryanair Customer Services How would they know who vulnerable customers are? Lying basturds |
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We are all vulnerable if not getting a refund.
I use BA about twice a year and like flying with them, decent service at a decent price but might think twice now after all this messing around with refunds/travel vouchers. Had a return flight cancelled last year with them due to industrial action, had the option to cancel both flights on line which I did, refund arrived within a couple of weeks. Why isn't the same procedure in place now? |
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why do you need to go to the credit card company,if they try to offer you a voucher they are trying to fob you off,they can offer you a voucher for a future booking but if you dont want it they should give you your money back.
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I wonder if some of you people have ever run a business?
Several reasons why the refunds have not been processed yet. Some honest and some dishonest. Big companies are at times no different than Government. Plenty of Managers or Ministers too afraid to make decisions or more pertinently to do the right thing for fear of incurring the wrath on The Boss. Plenty of Companies also robbing Peter to pay Paul. They have huge cash flow problems too. It is a mess and as usual the Government and it’s Ministries are of no use and bankrupt of Leadership. I got a deposit refund for my April May trip from BA without asking. I thought they were excellent but again if others are struggling with them now for refunds it is because they were short in foresight like most big companies and Governments not just ours. |
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Coulda, shoulda, woulda
You are right. We are all vulnerable. Do not take the voucher either. They will try and fob us off but credit card companies will remain in business and I think the best chance of a full refund but only after the holiday should have taken place or the provider has cancelled it officially. |
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unless they go out of business why go to your credit card company
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Because most businesses have cash flow problems, staff shortages and dont know what to do.
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Don't try booking anything to the Med countries for the rest of this year. They are specifically excluding UK citizens from a list of those who might be allowed in to Italy, Spain, Greece and Cyprus if the ban on hotel openings is lifted for their own citizens.
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I want to go to Malaysia.
Also Golden Triangle in India. More worried about political unrest in India and pogroms. In truth my main concern is that the price for the type of holidays is going to shoot up. I know they need us back in numbers and may offer some cheap fares but I am convinced air travel will be a lot more expensive although the hotels will be begging for our business. |
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The Pubic Triangle in Soho may be a safer bet
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Although you may pick up another sort of virus??
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Is golden triangle a takeaway
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Anyone worried about there refunds !!!
Op changed his tune over this now maybe |
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I wasn’t talking about The Taj Mahal in Chatham. That is long gawn!
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