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PPI Claims
PPI Claims
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Let's hope so I123 although I'm still not expecting a lot as I often refused PPI at the outset
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The number required to access details of PPI for HSBC (including Midland Bank) is 0345 604 0626
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I found the HSBC number useless. A foreign sounding guy did not know what I was talking about and referred me to Which? (lol) - I instead filled out a brief online form for HSBC and was told if I want a DSAR I need to go to a branch with ID, although why I need ID for a blank form is beyond me.
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For Co-operative Bank: Phone: +44(0)800 389 5115 for loans and overdraft PPI, +44(0)800 298 3323 for credit card PPI and +44(0)800 028 8288 for mortgage PPI
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The Co-op only go back to the early 2000's so you need to complete the online form if you want to go back further. So far I haven't found any PPI
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I am currently in the process of a legal wrangle with Royal Bank of Scotland (RBS), which I expect to be finalised within weeks. Suffice to say I will not be contacting them until this is resolved but this would include Nat West, Mint and Tesco as they all sit under the RBS umbrella.
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top work aspro, and good luck you find all, if any, owing to you.
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For Barclays and Egg phone 0800 282 390
Thanks Donny... not for the want of trying |
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First Direct: 03456 100 100
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MBNA: 0800 917 6592
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As mentioned, aside from RBS I think I've covered all of the loans/credit cards attached to my name and will now await the outcome. If I haven't listed your bank please visit the FCA website for further details and good luck
https://www.fca.org.uk/ |
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I hope some of this has been of use to some of you. I will update again when I start to get the responses or if anything else develops. Remember, even if you have previously claimed don't ignore the DSAR as it may still uncover 80's PPI that may have been overlooked. Time is still on our side.
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'Aspero', I'm sure some would be considering a PPI claim too with your useful info.
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I'm having a few issues surrounding obtaining a DSAR so I'm going into town this morning to both HSBC & Santander to see if I can get the forms in branch. Watch this space.
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Santander clerk was not too sure what I wanted but credit to her, she kept looking and finally completed it with me over the counter. HSBC said I only need to email them but when I phoned yesterday they said it can only be done in branch. If you want your details, that you are legally entitled to ask for at any time, why is it such a struggle to do? It should be a straightforward "I would like all my details please" and it should be done!
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Respond to a data protection request
Under data protection law, anyone can ask if your organisation holds personal information about them - you must respond to their request as soon as possible, and within one month at most. Requests for personal data should be provided for free in most cases. Individuals have the right to know: what information is being used why it’s being used where it came from who can see the information What you must do You must provide: confirmation that you are processing their personal data a copy of that data details of how that data is collected, used and disposed of You should send them a hard copy - such as a printout or photocopy. If you received the request by email, you can send the information by email if the requester agrees. Make sure they can understand the information - for example explain what any codes mean. Your response should be: transparent written in clear, plain language in an easily accessible format Before you reply you must: check the identity of the requester remove any data which does not relate to them You could be fined if you do not respond to the request or provide the information requested. Exemptions You might not need to give all the personal information you have about someone if requested - for example, if it contains legal advice or relates to another person. Further information Find out more about how to respond to requests. For further advice, contact the Information Commissioner’s Office (ICO). https://www.gov.uk/respond-data-protection-request |
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Find out what data an organisation has about you
Write to an organisation to ask for a copy of the information they hold about you. If it’s a public organisation, write to their Data Protection Officer (DPO). Their details should be on the organisation’s privacy notice. If the organisation has no DPO, or you do not know who to write to, address your letter to the company secretary. How long it should take The organisation must give you a copy of the data they hold about you as soon as possible, and within 1 month at most. In certain circumstances, for example particularly complex or multiple requests, the organisation can take a further 2 months to provide data. In this case, they must tell you: within 1 month of your request why there’s a delay When information can be withheld There are some situations when organisations are allowed to withhold information, for example if the information is about: the prevention, detection or investigation of a crime national security or the armed forces the assessment or collection of tax judicial or ministerial appointments An organisation does not have to say why they’re withholding information. How much it costs Requests for information are usually free. However, organisations can charge an administrative cost in some circumstances, for example if: you’re asking for a large amount of information your request will take a lot of time and effort to process https://www.gov.uk/data-protection/find-out-what-data-an-organisation-has-about-you |