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03 Feb 16
15:26
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Date Joined:
07 Feb 11
We are/were with Npower who used to send us annual bills. The mrs gave them a bell today as the bill is due again around now and they told us we changed suppliers in March last year. Neither of us have changed suppliers, we would have discussed it and remembered doing so, also we have had no other communication from any other energy firm since then. British gas supply our electric only. Strange one this.
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Best advice from me is to just keep schtum!
Be sure to save secure any payment you may assume would have been required, and keep fingers crossed!
Be sure to save secure any payment you may assume would have been required, and keep fingers crossed!
If you are still desperate to find out, you need to take samples of the gas and send one to each of the energy providers,
asking them to to acknowledge if it is indeed their gas.
asking them to to acknowledge if it is indeed their gas.
Im with you Aunty, I have found out how to find out my supplier via a third party. That dosnt mean I have to contact them just yet.
Thats assuming they know anything. Like ive said, we havnt switched or had contact by anyone else.
Who is my gas supplier?
There’s a specific helpline for those of you wondering ‘who supplies my gas’?.
Meter Number Helpline: 0870 608 1524
Postcode and 1st line of address.................
There’s a specific helpline for those of you wondering ‘who supplies my gas’?.
Meter Number Helpline: 0870 608 1524
Postcode and 1st line of address.................
I think Ofgem will tell you. You'll need the meter number I think.
020 7901 7295
020 7901 7295
There is a possibility that people in another property contacted the gas company to chance their supplier and they mistakenly changed yours.
I have experienced this where a flat number was similar to an adjacent house.
I have experienced this where a flat number was similar to an adjacent house.
Moved house in March last year,Scottish Power have not taken a penny despite requests from myself to resolve this issue.I set up a DD and apparently it has caused no end of problems with Ahmed the customer advisor based in India.
But rest assured we are taking ownership of your problem Mr Bartlett ffs you gotta larf
But rest assured we are taking ownership of your problem Mr Bartlett ffs you gotta larf
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