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bluebook
04 Jun 14 15:57
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Date Joined: 26 Feb 03
| Topic/replies: 5,139 | Blogger: bluebook's blog
Hi all.

Helping out an old gent with his new computer. He's running Windows 8.1 now but was previously on XP. To access his emails on the old computer, he would click a desktop icon and the old fashioned blue Outlook window would pop up, taking him to his emails. His email address had a plus.com suffix, but he was still able to get them through Outlook. Now we haven't the first idea where to start looking. Will he have lost his old emails ( I seem to remember Outlook often used to save them on people's hard drives )?

Many thanks in advance for help given.

blue
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Report PugMunter1 • June 4, 2014 4:13 PM BST
the old emails will still be there unless he has manually deleted them.

To restore the emails you will need to set up a connection between the current outlook and the email he is using.

Once this has been set up you would just retrive the emails via outlook. Just the same idea as when he was using XP

Any questions the just fire away
Report bluebook • June 4, 2014 4:17 PM BST
Well, his current address ends in plus.com ( he's a PlusNet user ), yet he was able to access them through Outlook, which seems odd.
Report bluebook • June 4, 2014 4:21 PM BST
I remember helping someone else out in the past whose emails were all saved to his hard drive, making it impossible to access then remotely.
Report PugMunter1 • June 4, 2014 4:29 PM BST
you can set up outlook to receive emails from any email provider.

People find it easier doing it this way rather than having to go to the email providers website
Report bluebook • June 4, 2014 7:19 PM BST
How do you go about doing that ? As an alias ?
Report bluebook • June 4, 2014 7:23 PM BST
To be precise, earlier I tried to do just that by creating an alias, but that wasn't a solution.
Report bluebook • June 4, 2014 7:43 PM BST
Think I might have it. It seems you do it through the mail app icon on Windows 8.1 : http://windows.microsoft.com/en-gb/windows-8/setup-email-contacts-tutorial

Thanks awfully for all your help Pug. :)

blue
Report Deltâ • June 4, 2014 8:30 PM BST
no outlook on 8.1...
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