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Hi all.
Helping out an old gent with his new computer. He's running Windows 8.1 now but was previously on XP. To access his emails on the old computer, he would click a desktop icon and the old fashioned blue Outlook window would pop up, taking him to his emails. His email address had a plus.com suffix, but he was still able to get them through Outlook. Now we haven't the first idea where to start looking. Will he have lost his old emails ( I seem to remember Outlook often used to save them on people's hard drives )?
Many thanks in advance for help given.
blue
Helping out an old gent with his new computer. He's running Windows 8.1 now but was previously on XP. To access his emails on the old computer, he would click a desktop icon and the old fashioned blue Outlook window would pop up, taking him to his emails. His email address had a plus.com suffix, but he was still able to get them through Outlook. Now we haven't the first idea where to start looking. Will he have lost his old emails ( I seem to remember Outlook often used to save them on people's hard drives )?
Many thanks in advance for help given.
blue
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the old emails will still be there unless he has manually deleted them.
To restore the emails you will need to set up a connection between the current outlook and the email he is using. Once this has been set up you would just retrive the emails via outlook. Just the same idea as when he was using XP Any questions the just fire away |
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Well, his current address ends in plus.com ( he's a PlusNet user ), yet he was able to access them through Outlook, which seems odd.
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I remember helping someone else out in the past whose emails were all saved to his hard drive, making it impossible to access then remotely.
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you can set up outlook to receive emails from any email provider.
People find it easier doing it this way rather than having to go to the email providers website |
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How do you go about doing that ? As an alias ?
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To be precise, earlier I tried to do just that by creating an alias, but that wasn't a solution.
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Think I might have it. It seems you do it through the mail app icon on Windows 8.1 : http://windows.microsoft.com/en-gb/windows-8/setup-email-contacts-tutorial
Thanks awfully for all your help Pug. :) blue |
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no outlook on 8.1...
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