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I've been trying to pass betfairs KYC check recently for my AUS wallet so I can move funds back to my main wallet but everytime I send in my documents to them they send me the exact same email back to me stating they did not meet requirements but never tell me why. As far as I understand I have followed their instructions from the website perfectly!! It's the third time I;ve failed now so I'm getting really annoyed especially as I'm a long term customer and a few years ago they requested I send my passport to them for an identity check which I did and they were happy with it.
Has anyone else had such a problem?!?
Has anyone else had such a problem?!?
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just a suggestion, but maybe you could reply to the email and ask why they were rejected?
may not add up to enough points, may not be clear copies - could be heaps of reasons
may not add up to enough points, may not be clear copies - could be heaps of reasons
Was a long time ago , but i scanned passport, and added picture to word doc, and did same to both sides my debit card , and made them all fit on A4 page in word, sent it by e-mail and bobs your mums brother .
they are perfect scans. it's just annoying because they're sending me the same email back and not being specific at all.
get on the blower to them, probably get it sorted quicker that way
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