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Customer service really is a thing of past. As a customer we take all the risks.
Example 1 - booked a flight & hotel for a group of 12 people - cost £300 each
Airline decides to cancel the flight (which isn't for 5 months time).
Alternative flight times rubbish & cost now approx £1000 each (because other flights well booked by now).
Cancelled flights & hotel
Full Refund will take 12 weeks (nothing I can do) - great £3600 sitting in someones pocket.
Example 2 - Flight times changed for family holiday that are now rubbish & will mean getting up at 03:00 in morning.
Alternatives are silly prices/rubbish times.
Hmmmmmmmmmmmmmmmmmmmmmmmmm
Rant over !
Example 1 - booked a flight & hotel for a group of 12 people - cost £300 each
Airline decides to cancel the flight (which isn't for 5 months time).
Alternative flight times rubbish & cost now approx £1000 each (because other flights well booked by now).
Cancelled flights & hotel
Full Refund will take 12 weeks (nothing I can do) - great £3600 sitting in someones pocket.
Example 2 - Flight times changed for family holiday that are now rubbish & will mean getting up at 03:00 in morning.
Alternatives are silly prices/rubbish times.
Hmmmmmmmmmmmmmmmmmmmmmmmmm
Rant over !
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Put some names up so we can avoid them.........go on lots of forums.......facebook etc..........hit them hard....
Airlines I will never use again:
Kuwait Airways
Ryan Air
Tarom
Kuwait Airways
Ryan Air
Tarom
AVIS hire cars avoid like the plague especially if you booked through FLYBE
strangely enough, toop toop
Kuwait Airways
Ryan Air
are also on my list of worst airlines
Kuwait Airways
Ryan Air
are also on my list of worst airlines
Example 1 was booked through Expedia & flight was BMI.
Example 2 was thomascook.com
Thought I'd be ok with them - so wrong !
Example 2 was thomascook.com
Thought I'd be ok with them - so wrong !
Yes......someone ordered Breaking Palachutes....
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had a Virgin flight to Shanghai last July.. Becuase my dad was seriously ill I got a doctors letter which in theory let me use ticket any time in next 9 months..
They did.. they took the full price as if I was booking it 2 days before and deducted what I had paid in first place and said this was deposit.. reisuue fee was more that original ticket price..
I will never have my a rse in that beardy c oonts seat as long as I live.. screwing bxtards
They did.. they took the full price as if I was booking it 2 days before and deducted what I had paid in first place and said this was deposit.. reisuue fee was more that original ticket price..
I will never have my a rse in that beardy c oonts seat as long as I live.. screwing bxtards
KLM were good when I flew with them a few years ago. Transfering flight into Schipol was delayed so although I amnaged to leg it to the London flight, my luggage didnt make it. They couriered it to my house so it arrived about 90 minutes after I got home. :)
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