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Madboy
05 Feb 10 12:36
Joined:
Date Joined: 25 Jul 03
| Topic/replies: 49 | Blogger: Madboy's blog
Customer service really is a thing of past. As a customer we take all the risks.

Example 1 - booked a flight & hotel for a group of 12 people - cost £300 each

Airline decides to cancel the flight (which isn't for 5 months time).
Alternative flight times rubbish & cost now approx £1000 each (because other flights well booked by now).
Cancelled flights & hotel
Full Refund will take 12 weeks (nothing I can do) - great £3600 sitting in someones pocket.

Example 2 - Flight times changed for family holiday that are now rubbish & will mean getting up at 03:00 in morning.

Alternatives are silly prices/rubbish times.

Hmmmmmmmmmmmmmmmmmmmmmmmmm

Rant over !

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Replies: 10
By:
The Leopard
When: 05 Feb 10 12:41
Put some names up so we can avoid them.........go on lots of forums.......facebook etc..........hit them hard....
By:
Toop Toop
When: 05 Feb 10 12:43
Airlines I will never use again:

Kuwait Airways
Ryan Air
Tarom
By:
Tex AxiLe
When: 05 Feb 10 12:44
AVIS hire cars avoid like the plague especially if you booked through FLYBE
By:
The Magic Flea
When: 05 Feb 10 12:46
strangely enough, toop toop

Kuwait Airways
Ryan Air

are also on my list of worst airlines
By:
Madboy
When: 05 Feb 10 12:52
Example 1 was booked through Expedia & flight was BMI.
Example 2 was thomascook.com

Thought I'd be ok with them - so wrong !
By:
CUPRA
When: 05 Feb 10 13:04
Toyota Air are shyte
By:
The Magic Flea
When: 05 Feb 10 13:06
I hear they have braking problems
By:
The Leopard
When: 05 Feb 10 13:10
Yes......someone ordered Breaking Palachutes....

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By:
Rampant Rabbit
When: 05 Feb 10 13:33
had a Virgin flight to Shanghai last July.. Becuase my dad was seriously ill I got a doctors letter which in theory let me use ticket any time in next 9 months..

They did.. they took the full price as if I was booking it 2 days before and deducted what I had paid in first place and said this was deposit.. reisuue fee was more that original ticket price..

I will never have my a rse in that beardy c oonts seat as long as I live.. screwing bxtards
By:
jamesbeckton.
When: 05 Feb 10 13:39
KLM were good when I flew with them a few years ago. Transfering flight into Schipol was delayed so although I amnaged to leg it to the London flight, my luggage didnt make it. They couriered it to my house so it arrived about 90 minutes after I got home. :)
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