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Been with AOL since I first got online 5 years ago. Had some probs, so decided to see what else was out there. BT had to be a 'safe' option, so decided to go along when a sales rep phoned me up and said they could give me the same service for £15 a month. I'd been paying AOL £25 for their 'gold' (supposed to be fast and unlimited) option.
Phoned AOL to get my 'MAC' code. As expected, was put through to a salesman who sounded genuinely hurt that I was leaving them. I told him chitchatters said AOL was shyte and that was good enough for me. He said he could let me continue as before paying just £19 a month, but I declined.
Got my BT HUB yesterday, but couldn't proceed with the installation because the 'broadband' icon on it wouldn't turn a steady blue colour. Nothing worked to get it to go blue. On the instructions it said that set up might not be posible until after midnight on the day I received the HUB, so decided to wait until today before trying again.
This morning, same thing. Icon flashing orange when it should be steady blue. Didn't phone the helpline as I didn't see what they could do. Had almost resigned myself to having to fall back on the option of getting a BT engineer to come out and set it up at a cost of £90 and probably wouldn't see him for a few days, when I decided to remove a filter I'd connected to the downstairs main phone. My computer is upstairs, connected by about 12 metres of cable to the downstairs phone socket. I got two filters, connecting one at the downstairs socket, and another at my PC. And it worked! Thank feck for that.
First gripe is that I'm apparently restricted to 10 Mgb, when I was assured on the phone I'd be getting the same as I had with AOL, which was unlimited. No idea how many hours a day 10 Mgb is. Anyone know? And do I have to contact AOL again to tell them to stop debiting my account?
Phoned AOL to get my 'MAC' code. As expected, was put through to a salesman who sounded genuinely hurt that I was leaving them. I told him chitchatters said AOL was shyte and that was good enough for me. He said he could let me continue as before paying just £19 a month, but I declined.
Got my BT HUB yesterday, but couldn't proceed with the installation because the 'broadband' icon on it wouldn't turn a steady blue colour. Nothing worked to get it to go blue. On the instructions it said that set up might not be posible until after midnight on the day I received the HUB, so decided to wait until today before trying again.
This morning, same thing. Icon flashing orange when it should be steady blue. Didn't phone the helpline as I didn't see what they could do. Had almost resigned myself to having to fall back on the option of getting a BT engineer to come out and set it up at a cost of £90 and probably wouldn't see him for a few days, when I decided to remove a filter I'd connected to the downstairs main phone. My computer is upstairs, connected by about 12 metres of cable to the downstairs phone socket. I got two filters, connecting one at the downstairs socket, and another at my PC. And it worked! Thank feck for that.
First gripe is that I'm apparently restricted to 10 Mgb, when I was assured on the phone I'd be getting the same as I had with AOL, which was unlimited. No idea how many hours a day 10 Mgb is. Anyone know? And do I have to contact AOL again to tell them to stop debiting my account?
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you'll be ok, unless playing online heavy duty games or watching iplayer all day. just get bank to cancel dd for AOL.
gl |
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fall back on the option of getting a BT engineer to come out and set it up at a cost of £90 and probably wouldn't see him for a few days,
Try 6 months. BT is the worst telephone company out that, and one of the most expensive. |
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10 meg is ample unless you do loads of downloads. they will email you if you are getting to around 8 meg just to let you know and they charge you a £1 for every meg you go over. They will offer you the same deal next year for £12.
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Do you mean 10mgb download speed? or 10 ggb download per month?
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According to their letter
With Bt Total Broadband Option 1, there's a monthly usage guideline of 10GB each month |
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Had trouble when updating my hub recently, changed a couple of filters and its done the trick
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I have never had a problem with BT.
The new Homehub is N wireless too for faster wireless speeds. I get a great 8 meg but it does drop to 3-4 at peak periods but still good enough for chatting on a forum and a bit of PS3 online gaming |
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bt is pants imo expensive for what u get
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AOL is **e, when they have a service outage some cvnt in india tells you its a problem with your pc when its not, its their servers are down usually
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if only 01 Jan 13:47
bt is pants imo expensive for what u get Well, I seem to be getting much the same now with BT, but for £10 less a month. |
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Too late for you Wur but hottest of the day on HUKD is a switch to O2. Works out at just over £1 per month for broadband (you obviously need a BT line on top of this).
http://www.hotukdeals.com/item/570504/o2-home-broadband-standard-or-premi |
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The problem with all the third party ISPs is when there is a line breakdown.
That's when not being with BT becomes an issue. Some suppliers will make you jump through hoops to simply report a fault, including trying to**for yourself, what is clearly an external problem. Why? Because any line fault has to be fixed by BT engineers - for which BT will charge the third party. "You get what you pay for," is a pretty good adage. With BT you pay more but I wouldn't touch another ISP ever again. |