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tescos online

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By:
Rachrose
When: 17 Nov 09 22:39
would seem unfair to tip the drivers when the people who actually picked your shop and sometimes routed through the walk in freezers and fridges in the warehouse just to find your choc cornettos dont benefit. The drivers have merely cruised around listening to their tunes and lifted a box to your door.
By:
G1_Jockey_4
When: 17 Nov 09 22:40
what are the delivery slots like?
within a certain hour or 2 hours etc?
By:
Tommy Toes
When: 17 Nov 09 22:41
Funnily enough, the last couple of Christmas deliveries I've had I wanted to tip the driver, but on both occasions, some unknown women, who weren't as strong as chip shop vinegar, who just dumped it on the step has delivered.
Not the 'usual' blokes who come during the year and always offer to bring it in the kitchen - so no tip from me.
By:
Tommy Toes
When: 17 Nov 09 22:42
Within 2 hours, GI
By:
G1_Jockey_4
When: 17 Nov 09 22:43
ok thanks
By:
Tommy Toes
When: 17 Nov 09 22:43
From earlier *have delivered

Good point Rachrose.
By:
HRH The Lager Khan
When: 17 Nov 09 22:47
A 24hr pickled onion hotline, stop the world - I want to get off!
By:
Tommy Toes
When: 17 Nov 09 22:49
I always think about the staff actually picking the order, as they're the ones doing the donkey work.
From my experience, they're brilliant.
I even had one bloke 'phone me up as he was in the wine department looking for what I'd ordered and telling me about the state of play.
By:
Tommy Toes
When: 17 Nov 09 22:50
Very funny HRH!
By:
Rachrose
When: 17 Nov 09 22:54
thats refreshing to read tommy toes. we NEVER get any positive feedback from customers, just regular complaints about a slight dent on a tin, when we figure you'd rather have that then none if it's the last left and 1 of the 10 apples having a little bruise on it. and even complaining things they ordered didnt arrive when you have a clear memory of having got that item. im enjoying this, it saves on ever needing a shrink.
By:
Tommy Toes
When: 17 Nov 09 23:02
Rachrose, I LOVE Tesco dotcom!
- and on the infrequent occasions I've had to 'phone them about a query, I've always told them how much I appreciate their help/service, as they've always sorted it out double pronto.

I'm a firm believer in praising people when they're good - and not just whinging when things aren't as they suit you.
99% of the time (I would imagine) it's the customer's fault for not being specific in their requests.
That's what the 'leave a note' thing is there for.
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