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EmmSixteen
25 Jun 13 16:55
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Date Joined: 03 Oct 06
| Topic/replies: 4 | Blogger: EmmSixteen's blog
I've just updated my Betfair iPhone app to version 3.3 and now no prices are showing in any of the markets; the ladder is bare, back and lay. I've deleted and reinstalled the app to no avail. Anybody else having this problem? It goes without saying that the previous version worked fine. Is this a bug or just an altered setting? I have an iPhone 4, iOS 6.1.3, if that makes a difference.

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Replies: 6
By:
cedarmaster
When: 25 Jun 13 20:11
same on iphone 4s
By:
Barney Rock
When: 25 Jun 13 23:40
Any update on this having this problem as well. Working fine this morning updated Betfair app and now the same problem as above. Message appearing "Application KEY and/or SECRET not set properly, please insert your application key from http://go.urbanairship.com into your Airshipconfig.plist file" any ideas ?
By:
Betfair Customer Services
When: 26 Jun 13 13:10
I can confirm a fix was rolled out over night for this issue. You should have been prompted to update the application on your phone today. Alternatively if you uninstall the application, you will be able to download the new working Exchange application..

Apologies for the inconvenience.

Regards

BCS
By:
rgc123
When: 29 Jun 13 12:33
Did the uninstall and downloaded new app still not getting prices??????
By:
macker1
When: 12 Jul 13 19:14
i still have same problem, no back or lay prices, market depth etc
By:
johnn
When: 16 Jul 13 10:08
Same here. Trying to back Al Kazeem whilst on the Dingle peninsula last week Cry

Any update, BF?
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