cant get online with mobile

Got an LG U380 use betfair mobile every day no problems. Cant download or view betfair. Yet again it wasnt broke but betfair felt the need to fix it. Thanks

Good news B£tdaq mobile works just fine

Hi Novice,

Network error 27 usually means your APN settings need to be changed. If you click on this link and follow the instructions then you should be fine.
http://betfair-en.custhelp.com/app/answers/detail/a_id/8784/p/105/

Let us know if this works for you...

Cheers

hi betfairmobile not letting me click on to the link !!

regards

Hi,

Yeah sorry about that - didn't realise the forum doesn't do hyperlinks!
Did you try copy and pasting the URL in to your browsers address bar?

Thanks

hi betfairmobile had no joy with hyperlink what can i try next ?

regards
novice

hi betfair mobile noy with what can i try next ???????

regards

Which network are you on?
If you let me know i can tell you what your APN settings should be.

Alternatively, you can call the helpdesk on 0844 871 0000

thanks,
Siadhal

hi on asda who r vodaphone

thanks

This may be fixed by updating the network settings on your phone. Your network operator, (e.g. Orange, Vodafone etc) can help you get the right setting sent to your device or try conducting the following:

Go to 'options', and then 'advanced options' then click on 'TCP/IP' and amend the settings to the following:
APN: internet
Username: web
Password: web

If this still doesn't work i recommend you give the helpdesk a call.

Cheers,
BF Mobile