upgrade probs nokia e66

Same problem for me with e65.

Ive also emailed them but no response yet

i have the same problem.

yes same problem on Blacberry 8100. If you look at the service notice on this forum, looks like they have made "IMPROVEMENTS " for phones with QWERTY keyboards but now its fooked.

same problem on a LG

Rather annoying

Same here and no reply????

I had a reply to my email and was told to delete the appliacation and then restore. I did this ( already tried it by the way as Im sure we all have !! ) and still doesnt work. Have emailed them back again and will see what they say tomorrow !!!! :(

Me too

As a last resort , if you type lite.betfair.com, it will let you log in using keypad. Be warned though, its the old mobile site and very long winded to get markets up and waste of time for in runing.
Im going to phone them up in the morning and see what they say. Its not just Nokia, seems like its loads of different phones. Cant see its anything to do with querty keyboard as i dont have that on my phone.

Just had email answer at midnight

Thank you for your e-mail.

I have passed your feedback onto our developers who are currently working on a**for this issue.

You can access Betfair through https://lite.betfair.com for the meantime until these issue's are resolved.

Please do not hesitate to contact us if you have any further enquiries.

Kind regards,

Just spoke to them and ' our engineers are aware of it and are working on it as we speak' :(

[b]We are currently experiencing technical difficulties with Betfair Mobile on a small number of mobile devices. Blackberry devices are receiving the message

Betfair Customer Services 23 Jan 18:58


We are still experiencing some intermittent issues with the mobile download application. Our engineers are working on this and we expect to have a solution soon.

We apologise for any inconvenience this may cause.

Why not just go back to before the upgrade ?? The new upgrade last wednesday obviously doesnt work with all mobiles !!!!!!

Still not working !!!! :(

How long does it take to rectify or are they indeed going to bother doing it at all ??

Come on Betfair, **g**it!

Jas , have you emailed them ? The more that do, the quicker they may do it ??

Only been 10 days betfair, come on sort it out pleeeaaasssseeeeeeeeeee !!

**g hell Betfair, why can't you just go back a version?

Couldnt agree more Jas :(

my 4th reply from betfair received 29th Jan and as it will have been 2 weeks on wednesday, we can only hope ( and pray lol ) that it is fixed within the 2 weeks time frame they say !!!

Thank you for your e-mail.

Unfortunately there have been continued problems with the mobile service, and there is no guarantee when this will be working again. It could be as long as two weeks. In the mean-time people are recommended to try and use the lite.betfair.com service. Rather than continually reporting that mobile is not functioning properly (as most of them already know) we will post updates when the services starts working properly again.

As there are a few different issues, it may be that some users are able to use the service again before others, it really depends on what phone they have and the specific error messages they are receiving.

I'm sorry I cannot be any more help that this, but it is unlikely that you will be able to have full functionality on your phone until late next week at the earliest.

Please do not hesitate to contact us if you have any further enquiries.