We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
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Played Wizard of odds game recently and got both Cauldron bonus and free spin bonus in the same spin. Allowed me to play through Cauldron bonus but free spin bonus is unplayable. Contacted customer services who advised to delete cookies and reload game. Sounds straight forward enough but they have removed the game as a playable option. Made them aware of this which they confirmed they are investigating and 2 weeks after the initial enquiry I have not received a response. Where do I go from here??
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