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22 Nov 13 12:36
Date Joined: 17 Mar 03
| Topic/replies: 719 | Blogger: rayman's blog
I cant get on with the new site I have used the old site since it was introduced -anybody else or is it just me?
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Report Oh no!! not another Villa fan November 22, 2013 12:39 PM GMT
Hate the new site, they should have just tweeked the old one instead of moving to a new one, think they will close this one down eventually.
Report 1830 November 22, 2013 12:40 PM GMT
The day they close the old site is the day I leave.
Report sidthekid November 22, 2013 1:09 PM GMT
Whenever I have a bet accepted,for the past 10 days the old site will Not confirm it,i have to go to the New site for in-running betting(Laying Off)
Report ladycarla November 22, 2013 1:10 PM GMT
Old site miles better
Report bilbobaggins November 22, 2013 1:12 PM GMT
The new site is embarrassingly poor and it can take ages to actually find out if your bet has been confirmed so much so that you keep trying and eventually find out you have the same bet 3 or 4 times.
Report sparrow November 22, 2013 1:14 PM GMT
Wouldn't dream of trying to use it.
Report TiptheOdds November 22, 2013 1:15 PM GMT
I´m with you 1830. If they switch completely to the new site, the way it is now, I´m off elsewhere.
Report ashleigh November 22, 2013 1:17 PM GMT
old site goes so do i.
Report lustrumm November 22, 2013 1:20 PM GMT
new site if watching a soccer game only. For horse racing you cannot trade (or win) using the new site
Report roggrain November 22, 2013 1:21 PM GMT
They probably forked out a fortune to some consultant/IT expert and now,whoever is responsible for the decision, is determined to make it work.
Report jollie November 22, 2013 1:21 PM GMT
The day they close the old site is the day I leave.

there will be a few thinking this
Report onlooker November 22, 2013 2:10 PM GMT
^ Many MORE than, "a few."

IF - they close the 'Old Site' ... or CURRENT Site -  as it SHOULD be referred to ..... is the day Betfair go out of business.

It would be a decision that would make Gerald RATNER look like a genius.
Report mandarin November 22, 2013 2:30 PM GMT
The fact that they've not deleted the old after all this time says it all
Report undern November 22, 2013 2:34 PM GMT
They are going to come out with a stripped down version of the "new" site ... when they get rid of the "old" site
Report blackbarn November 22, 2013 2:49 PM GMT
I'm for the old site too; Very odd,(or perhaps just business as usual, for BF) shenanigans going on hereAngry.

Despite being a consistent "old site" user, (and only a user of the Football markets about once every five years,)the system regularly takes me to the new site prior to AND sometimes after signing in. When I then click on the old site option, invariably (in the true sense of the word, ie ALWAYS) the system takes me to the football site.CrazyCrazy

I can think of no reason for this, other than to delay and discourage my attempts to use the old site. I will not be deterred.Wink
Report Fruiterie November 22, 2013 2:54 PM GMT
Quite agree blackbarn. I just accept it as a niggle put there by some idiot IT/marketing person who thinks they know better.
Report bilbobaggins November 22, 2013 3:07 PM GMT
Same here blackbarn - I always get directed to that bloody football page when I log in to the old site from the new. It's also about the only page on the old site which looks slightly like a page on the new site - therefore trying to deceive and irritate users into going back to the new.

However once you click on a horse racing market you take a big sigh of relief at the quality (as opposed to the incompetent design of the new site).
Report Bighouse November 22, 2013 3:08 PM GMT
i only use old site, the word "old"
applies to a lot of what i do.Laugh
Report starfish and coffee November 22, 2013 3:09 PM GMT
Anyone else need to click on old site option about 3 times before it actually leaves the new site. It's as if they are trying all they can for people just to stay on the new site
Report geoff m November 22, 2013 3:16 PM GMT
Report blackbarn November 22, 2013 3:21 PM GMT
starfish - I get that occasionally, but it used to be worse. There was an interim step that you needed to go through to get back to the old.  Can't remember what it was but I recall it moved as you tried to clicked on it!!!

Perhaps they removed this "tool" because they considered it to be a disingenuous and manipulative tool, unbecoming of a company that proudly and unequivocally puts the customer first. Err - I'll get my wax-jacketWink
Report onlooker November 22, 2013 3:21 PM GMT
It does look like it is done deliberately ....

- probably to get NEW visitors - who, of course, will be totally UNAWARE of the 'Old Site' existence - to STAY on the 'New Site' - because ....

The 'New Site' is Defaulted, and heavily geared, towards their SPORTSBOOK.

Shows where their PRIORITIES lie.Cry
Report hello :-) November 22, 2013 3:32 PM GMT
New site is impossible to use , trading impossibly slow

Old site is fastest and most user friendly on the net , be suicide to ditch it
Report Knight Commander November 22, 2013 3:43 PM GMT
Try this link

Should take you directly to the "old" site
Report ease November 22, 2013 4:22 PM GMT
never use the new site, the old site is far superior
Report hollyday November 22, 2013 4:26 PM GMT
I always use the old site - don't like the new
Report coffeedodger November 22, 2013 4:32 PM GMT
I'm on the old site now. Faster, cleaner, easier to navigate. Save that link in your bookmarks/favourites and you'll not have to suffer any more....until of course Betfair buffoons decide to take the old site down.
Report himher November 22, 2013 5:02 PM GMT
The new site is a bag of rollocks bit like most of betfairs new improvements like super new poker 2 and new improved poker 3
Report sidthekid November 27, 2013 2:02 PM GMT
Get used to the New Site Gents,
The Old Site is going to be "Retired".
Report Bonza Bud November 27, 2013 2:05 PM GMT
It needs a vote!
Report Victory1 November 28, 2013 8:03 PM GMT
This is the result of some Smart A------- trying to impress  Betfair face the fact  We do not like the new site Dave
Report Arklearkle November 28, 2013 8:24 PM GMT
Old site only for me.
Report knot in wood November 28, 2013 8:52 PM GMT
never say never,but if the old site goes,i think i will be going with it.
Report acc November 28, 2013 8:54 PM GMT
Surely by now they they are aware that the new site is not liked by their customers.
Report onlooker November 28, 2013 10:24 PM GMT
They ARE - to the point were Betfair have stopped sending out senseless Surveys to 'Members', asking for their 'Usage methods' and opinions on the two sites.

The 'New Site' will stay - because it is designed to appeal to NEW users - specifically aiming them at the Sportsbook, and compulsive gambler 'Games' ... along with it's heavily promoted 'Cash Out' feature ... which is fine for FOOTBALL, and for the 'brain-deads' who cannot work it out for themselves.

However - Horse Racing is FAR MORE sophisticated a PUNTING medium than all of the above - and FAR MORE 'Time Critical', too.... a scenario and methodology for which the 'New Site' is totally inadequate and unreliable.

If the 'Old Site' - or, CURRENT Site, as it SHOULD be called - is ever switched off - then HORSE RACING [b]Turnover/Liquidity will 'fall through the floor'.

As I posted earlier -

It would be a decision that would make Gerald RATNER look like a genius.
Report guinness2dear November 28, 2013 10:26 PM GMT
Acc: You are mixing BF up with someone who cares..
Report blackbarn November 28, 2013 10:31 PM GMT
Sidthekid - Get used to the New Site Gents, The Old Site is going to be "Retired".

Isn't that roughly what the brewing industry said to Ale drinkers about Keg beer and Real Ale[:wink:

Mind you there were more customers involved there and they were...... how shall I put itWink
Report YOMOMMA November 28, 2013 10:35 PM GMT
most are addicted gamblers on here with nowhere else to go. once the old site goes ur all HAVE to use the new site.

if i was betfair i would ditch the old site and the punters who didnt like the new site would be more likely to use the betfair sportsbook and make them more money.
Report onlooker November 28, 2013 10:44 PM GMT
^ FFS ! Cry
Report guinness2dear November 28, 2013 10:46 PM GMT
I'd rather cut me own toenails..
Report sparrow November 28, 2013 10:52 PM GMT
Onlooker, your last post on the subject summed it up entirely for me, and I suspect most users. The new site is appalling and many users will try purple before subjecting themselves to the new site.
Report blackbarn November 28, 2013 11:08 PM GMT
Yomomma - I am staggered that you can have been on here for three years and made that many "contributions", yet still make your first statement.

Re your second statement, words fail me!. I assume you must have made (or are attempting to make) a career in an industry where they had (or have) sufficient controls in place to prevent you from having direct (or even light year distance) contact with an actual customer.
Report councillor November 28, 2013 11:17 PM GMT
The old site is really good. I shall never ever use the new site and Ive been on here a while now
Report TiptheOdds November 28, 2013 11:18 PM GMT
The purple people must be rubbing their hands waiting for BF to turn off the old site...
Report moondan November 29, 2013 4:42 AM GMT
If Betfair turn off the old site it will be the worst gamble they ever made.

Only one site to turn off.
Report rayman November 29, 2013 8:40 AM GMT
I note that all your comments have been posted on the feedback forum with no response. No doubt they have paid vast sums to get someone to design the new site to improve profits and the last thing the suits wish to do is admit its useless. So we will all have to put up with being directed to it even though its clear we don't want it.
Report posy November 29, 2013 10:04 AM GMT
haven't looked at daq for some time...can you leave a bet to automatically go in running at the off
Report mandarin November 29, 2013 11:48 AM GMT
Would love to see the stats, what % choosing to use the new site.
Report onlooker November 29, 2013 11:54 AM GMT
^ Any such - "%" - percentage would be both flawed, and unreliable - AS ...

'New Site' user % percentage would include the 'Newbies' who ONLY use the SPORTSBOOK, and other Exchange users who ONLY play on Football, and other Sports.

The TRUE % Percentage that you/we would want to see is - Usage for Horse RACING.

Don't let them try and fool you.
Report mandarin November 29, 2013 11:58 AM GMT
very true onlooker!
Report moondan November 29, 2013 12:05 PM GMT
Its quite obvious that had there been a substantial uptake of the new racing site then this discussion would not be taking place.
The old site would be long gone.
For me Betfair is by far the only place to be so hope commonsense prevails.
Report roggrain November 29, 2013 12:11 PM GMT
Hope you're right moon..
But,from recent experience with Racing Post,RUK and many other outfits,common sense is thin on the ground with British manager types.
Report moondan November 29, 2013 12:22 PM GMT

I do not know anyone in my crowd who use the new site and its not because we are scared of change, its because any change has got to be for the better.
In the horse racing aspect it seems muddled,  and less easy to use.

I had to smile at your comment about British manager types, yes so many have much to    learn.SadSad
Report rob22 November 29, 2013 1:16 PM GMT
Old site all the way,every things much easier to use.
Someone maid the comment about the new site,a puppy covered in multi covered paint,rolling all over it.
Take note B/F what your clients want.
Report rob22 November 29, 2013 1:18 PM GMT
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