It's all gone Pete Tong

Betfair staff upsticks and left. Extended Coffee break.

2nd @ Evangeline still open. ffs Betfair get a grip

its not unusual

its not unusual

its not unusual

its not unusual

Jul 11, 2020 -- 12:48AM, gooroo wrote:

its not unusual

It's not unusual for the odd race to be missed. But all the last three races are still sat open now. Never seen that before. A race in NZL went off fine, but all the US ones are stuffed.

It is for this extended period. Plus they aren't taking expired video feeds off live video - something very wrong..........

No attempt to settle Charles Towns first race....

this is indefensible ...an utter shambles

we're now allowed to watch all the bots still trading on a race which finished 10 mins ago

Has anybody contacted support?

Jul 11, 2020 -- 12:54AM, tinytuco wrote:

Has anybody contacted support?

Yeah I'm on it.

PENN R5 not suspended or put in-play. The Sportsbook however is suspending races on time. Strange.

So far we have Evan R2, Penn R4, Char R2, Evan R3 and Penn R5 all sat open despite the races having completed.

And CT R1 not settled...

What did support say?

The usual *we will pass it on" bs?

Twitter support are not open past 11pm so just live chat.

"The management has confirmed that the issue has already been raised and the relevant team is currently working on it".

"working on it"

What is there to work on? Pressing a button?

All US races for the rest of this evening have now been suspended.

All American markets now suspended? Markets hours from the off.........

We`ll might get our money back in time for next year`s Derby.

Open again?

Jul 11, 2020 -- 1:36AM, tinytuco wrote:

Open again?

Yep. All back! :)

It wouldn`t surprise me if they try to get away with Voiding all bets, including our winning ones. Easiest way for them to sort out their mess, aint it? If they do, we should go on strike.

Usually when this happens all bets placed after the off will be voided. Everything pre-off should be fine.

Cheers Jamee.

Happened again at monmouth and saratoga.
Anyone have the phone number to call 'em or let them know?

It's not unusual for there to be an early suspended race every few days. What was unusual last time was that it went on for so long. It's back to normal now.

For some reason BF have voided ALL bets placed in-play in the 22:43 R9 at Saratoga. Not just the ones placed after the race ended, all in-play bets.

How is this a sensible solution to the race not being suspended on time at the finish? If this is a precedence then any trade executed in-play from now on could be voided at the whim of the chap in charge of hitting the suspend button at the end of the race. This is wrong in my book and opens the door to serious risk of fraudulent activity.

I have complained on Twitter and will see what the response is.