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fads
04 Jul 13 21:02
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Date Joined: 18 Jun 10
| Topic/replies: 1 | Blogger: fads's blog
i cant seem to watch any of the usa racing on betfair does anybody have a reason why or indeed a solution

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Replies: 61
By:
RiskyBusiness
When: 05 Jul 13 21:42
the answer to the question in your topic is yes. as to the BF video i gave up on it long ago
By:
stringy
When: 09 Jul 13 21:45
Betfair cares..  Plain
By:
Darlo Bantam
When: 09 Jul 13 23:01
I can't play any of the videos tonight. Not on any browser.
By:
fronter
When: 10 Jul 13 01:08
No seems like there's a problem Darlo
By:
Brother Mouzone
When: 10 Jul 13 18:26
Black screen again today following on from last night.

It took them over a week to fix sound at Delaware and Evangeline, then we get sound for a 2 days, now the whole stream has gone.

By:
treetop
When: 10 Jul 13 20:00
try this link for some of the meets, it works for a while then shuts out

http://espn.go.com/horse/liveracing07.html
By:
Brother Mouzone
When: 11 Jul 13 12:34
I've been using that treetop if a track hasn't got video on their site, having to keep clearing cookies is a bit of a pain tho, I've had my limit end during a race a few times, trying to see through the pop up is quite exciting if you've laid one that's in front.
By:
Brother Mouzone
When: 11 Jul 13 18:07
WD it's back!

Keep this feed Betfair, far better pictures and sound quality.
By:
jazzyJan
When: 11 Jul 13 20:47
just join racebets you dont need funds to watch the streams and they have more tracks too
By:
jazzyJan
When: 11 Jul 13 20:48
join thru this to thank me! hehe http://www.racebets.com/?ref=RB93914 Wink
By:
madrid2012
When: 14 Jul 13 20:42
betfair settlers are they on fuccking strike tonight
By:
Darlo Bantam
When: 14 Jul 13 23:17
Just a black screen again for me tonight.
By:
salmon spray
When: 15 Jul 13 17:02
I was getting pictures intermittently last night but it's hardly satisfactory.
It's a pity because the US videos improved a lot about 3 years ago. Before that they were totally unreliable. They have been much better till recently when there was that problem with the sound at Delaware. However some new problem has obviously arisen while I was on holiday last week. Has their supplier changed ?
By:
Brother Mouzone
When: 18 Jul 13 23:06
Another day of the blank screen today.

No service announcements, a number emails and still no reply to any of them, Betfair just aren't interested.
By:
salmon spray
When: 19 Jul 13 12:36
They have definitely changed their supplier. My supply of pictures is so unreliable I am now betting only on races that are on ATR. When they do work the picture is MUCH clearer than it was. I think somebody said they were much nearer to live as well. The old ones were way behind ATR.
By:
Brother Mouzone
When: 20 Jul 13 15:39
I finally got a reply, they think it's fixed now.

The video isn't the biggest problem tho, as annoying as it is there are always going to be problems with feeds, the issue is Betfair's response to these issues and their attitude towards customers. The last few weeks have been the worst it's ever been here, the customer service has been totally unacceptable. If there was anywhere else I could lay in the USA, I'd close my Betfair account.
By:
Brother Mouzone
When: 20 Jul 13 18:22
^I've had some blinding customer service today though tbf, if only everyone at Betfair was as good as the geezer I spoke to this afternoon.
By:
salmon spray
When: 21 Jul 13 23:03
It's not fixed. I am getting pictures OK but they go off,usually in the middle of a race. I can get it to reload for the most part generally after they have passed the post. Tbf the pictures are of much higher quality than they were but please don't tell them it is right. It ain't.
By:
Darlo Bantam
When: 21 Jul 13 23:20
I'm not getting any pictures at all tonight.
By:
Brother Mouzone
When: 21 Jul 13 23:23
Are you using Chrome Darlo and Salmon? I've switched to Firefox and haven't had any problems in the last two days.
By:
Darlo Bantam
When: 21 Jul 13 23:24
Firefox. It works very occasionally. I'm switching between videos until it works. Most of the last few weeks it works second time. Tonight, no. I've managed to get two races, the other times I've just given up.
By:
Brother Mouzone
When: 21 Jul 13 23:37
It's ridic frustrating, I know there are streams elsewhere but the issues I had here were doing my nut in.

Get in touch with them Darlo and Salmon if you've got time, it's the only way anything will be done, you might have to keep knocking but eventually you'll get someone who will do something.

It seems people aren't telling them that there are problems, twitter has been recommended as the most effective way to point out issues, I don't know if anyone here uses it?
By:
Darlo Bantam
When: 22 Jul 13 00:02
I have found that all videos of any sport seem to stop after a few minutes unless you open them in a separate window, which isn't possible with US Horse Racing.
By:
salmon spray
When: 22 Jul 13 00:22
I am on IE. Can't get it at all on Chrome because there are issues with the flash player which I can't resolve ( I'm a punter not an IT expert ). I used to use Firefox but that has developed all sorts of issues in the last couple of years.
By:
Brother Mouzone
When: 22 Jul 13 22:26
I am getting pictures OK but they go off, usually in the middle of a race. I can get it to reload for the most part generally after they have passed the post


^I experienced that tonight at Finger Lakes and Saratoga Plain

There have been a couple of wild ones tonight, I hope you didn't get hit Salmon.
By:
Bsmith
When: 23 Jul 13 02:01
cant even get betfair to load now!
By:
Do wah Diddy
When: 24 Jul 13 23:51
BLACK SCREEN IS ALL I GET
By:
Do wah Diddy
When: 25 Jul 13 02:34
MINE NOW WORKS DONT PRESS ON THE RACE WRITING  AT THE SIDE OF THE VIDEO ,PRESS THE YELLOW BOX ,MINE WORKS WHEN I PRESS THAT
By:
Do wah Diddy
When: 25 Jul 13 02:35
IM ON CHROME
By:
Brother Mouzone
When: 26 Jul 13 21:44
The black screen has returned. On firefox, chrome and IE, not even Do Wahs suggestion works.
By:
pegasus70
When: 26 Jul 13 21:54
Black screen for me too on firefoxSad
By:
Do wah Diddy
When: 26 Jul 13 22:48
MINES GONE BACK TO BLACK SCREEN
By:
Darlo Bantam
When: 26 Jul 13 23:25
Black screen here too.
By:
breadnbutter
When: 26 Jul 13 23:43
i am getting the tennis but not US racing ,so its a BF issue .

tries to load but just black screen

is everyone getting the tennis but no US racing ?
By:
antony_27
When: 26 Jul 13 23:45
just a black screen for everyone, sort it out betfair ffs!
By:
antony_27
When: 26 Jul 13 23:47
anyone know who just won the 23.40 at Evangeline? I can't see feck all! Angry
By:
breadnbutter
When: 27 Jul 13 00:24
black ops imo ....gremlins taking over ...tinternet to implode next ...the end is near Laugh
By:
brassneck
When: 27 Jul 13 01:11
SadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSadSad
By:
Irish_Celtic
When: 27 Jul 13 08:58
Sort this mess out betfair
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