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DStyle
20 Aug 12 18:26
Joined:
Date Joined: 20 Jan 05
| Topic/replies: 27,271 | Blogger: DStyle's blog
where's the market gone?
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Report DStyle August 20, 2012 6:27 PM BST
morons have settled it
Report haileselassie August 20, 2012 6:27 PM BST
i have been paid out...wtf.
Report jimny August 20, 2012 6:27 PM BST
Yup settled as a Glatch win Cry
Report endort August 20, 2012 6:27 PM BST
not sure? All my bets have been returned winners??

Can they get it back? I have ut it all on another bet
Report virtuoso August 20, 2012 6:28 PM BST
This is most confusing
Report DStyle August 20, 2012 6:29 PM BST
it's not confusing; it's brutally incompetent.
Report endort August 20, 2012 6:29 PM BST
not complaining. Just unsure if they will tak my winnings back? ALready used it on anothr bet
Report DStyle August 20, 2012 6:31 PM BST
they'll definitely have your winnings back if glatch loses.

now way they'll be able to unpick the mess they've created before the end of the third.

the correct thing for them to do regardless would be to void any bet struck after it was put in play.
Report parrys August 20, 2012 6:32 PM BST
any chance they open it again ffs
Report mightyfly August 20, 2012 6:32 PM BST
Betfair have just announced that Gibbs will retire at 15-40 in the 3rd game of the final set, therefore they have settled beforehand.
Report endort August 20, 2012 6:32 PM BST
How can they get it back if I have used it again several times?
Report haileselassie August 20, 2012 6:33 PM BST
what a mess.
Report endort August 20, 2012 6:34 PM BST
I cant see how they can takle it back If I have used it in another bet and had winnings off that bet?
Report parrys August 20, 2012 6:34 PM BST
what on earth makes them do **** like this ?
Report mightyfly August 20, 2012 6:35 PM BST
They send someone round Endort. Be careful.
Report endort August 20, 2012 6:36 PM BST
You should see the size of me :) It would be my pleasure...
Report haileselassie August 20, 2012 6:42 PM BST
here we go for the break...
Report endort August 20, 2012 6:43 PM BST
not yet....
Report haileselassie August 20, 2012 6:43 PM BST
or maybe not.
Report parrys August 20, 2012 6:44 PM BST
they are not going to reopen are they ? too much fecking effort no doubt
Report haileselassie August 20, 2012 6:45 PM BST
can they not 'simply' void all bets? or will they only void the in-play bets?
Report endort August 20, 2012 6:45 PM BST
they probaly dont even know whats happened yet!
Report DStyle August 20, 2012 6:46 PM BST
nor do they seem to need to post anything up on the forum about it.

i imagine they're keeping their fingers crossed that glatch wins, and then tell everyone all bets stand, blah blah blah.
Report haileselassie August 20, 2012 6:46 PM BST
that is not very professional: 'hoping that Glatch wins'.
Report pauly1234 August 20, 2012 6:47 PM BST
I phoned up, the guy said 99% sure all bets will be settled as normal.
Report virtuoso August 20, 2012 6:47 PM BST
wtf is happening now
Report parrys August 20, 2012 6:47 PM BST
sent them a message on twitter but to busy spamming everyone about the man u gameAngry
Report endort August 20, 2012 6:48 PM BST
Well if Glatch does not win the money they paid out to me has already ben used to win other bets? So thats means I made money of money i should not have? Cant see them unraviling this unless individuals complain about there account
Report MTM August 20, 2012 6:48 PM BST
i just called the helpdesk. he tried to convince me that the match was finished until i told him I was still watching it.  best he can do is .... send an email to someone.  thank god we live in the 21st century.
Report virtuoso August 20, 2012 6:48 PM BST
they cant just re open the market after this mistake. Should just void it
Report DStyle August 20, 2012 6:49 PM BST
unsettled now
Report haileselassie August 20, 2012 6:49 PM BST
now i really have to hope Glatch wins Angry
Report parrys August 20, 2012 6:50 PM BST
is there a market anywhere ? money gone !!
Report DStyle August 20, 2012 6:51 PM BST
it's back on the in play coupoun now
Report parrys August 20, 2012 6:51 PM BST
market on home page !!
Report endort August 20, 2012 6:52 PM BST
this is crazy!!!! Got my winnings on another bet but my account is in the negative!
Report endort August 20, 2012 6:53 PM BST
glatch broke
Report Scribes August 20, 2012 6:54 PM BST
WTF is goining on BF sort it out - yet another fault...!!
Report parrys August 20, 2012 6:54 PM BST
damit laid some off before glatch broke Plain
Report Scribes August 20, 2012 6:56 PM BST
This is really stupid, how are you supposed to trade - it's too late now.  Betfair should close this and refund all bets!
Report Scribes August 20, 2012 6:57 PM BST
Can't even lay a bet... WTF
Report endort August 20, 2012 6:57 PM BST
got cash out as it says I have no bet on the match!
Report endort August 20, 2012 6:58 PM BST
cant get hold of anyone from betfair
Report Scribes August 20, 2012 7:00 PM BST
typical - too late to do anything now!
Report Scribes August 20, 2012 7:01 PM BST
Don't even want to trade as it still doesn't feel right - FFS Betfair get a grip!
Report endort August 20, 2012 7:03 PM BST
on the phone to them now.....
Report Scribes August 20, 2012 7:04 PM BST
can you let me know what they say plse?Sad
Report haileselassie August 20, 2012 7:04 PM BST
now watch her break for the match.
Report DStyle August 20, 2012 7:06 PM BST
they should have voided anything struck in play imho.

however, i'm afraid that anyone betting with winnings from a bet which they know was clearly settled in error hasn't got a foot to stand on.
Report endort August 20, 2012 7:06 PM BST
they are ringing me back. I said I have a bet on but on the actual screen for th match odds it says I do not. There fore ther is no option to cash out. Surely this is not right?
Report endort August 20, 2012 7:07 PM BST
I did not know it was settled in error. Checked my account and presumed the game was finished through retirement
Report haileselassie August 20, 2012 7:08 PM BST
great what a ****ing mess.
Report Scribes August 20, 2012 7:09 PM BST
Could you post their tel number plse?
Report endort August 20, 2012 7:10 PM BST
0844 871 0000
Report parrys August 20, 2012 7:12 PM BST
well managed to green out thankfully but feel for people that didnt.was seething earlier
Report endort August 20, 2012 7:12 PM BST
I could not green out! It would not say IU had a bet so could not cash out!!! Furious!
Report DStyle August 20, 2012 7:13 PM BST
I did not know it was settled in error. Checked my account and presumed the game was finished through retirement

they settled at 18:24, i posted on here at 18:26, you replied at 18:27 Confused

if you placed bets with the winnings in those four minutes, fair enough, but of course they can still reverse the settlement, regardless of what you've done with the misprocessed "winnings".
Report mightyfly August 20, 2012 7:14 PM BST
Craftily, not only did they settle early. Whwn they re-opened the market they reversed the players. Anyone who lost in play should bring this into the mix and explain that you laid the wrong person as they put Gibbs on the bottom when she was on the top.
Report endort August 20, 2012 7:14 PM BST
^^ what i dont agree with is bringing the markt back and hten giving me no way to cash out as it says I dont have a bet on!
Report DStyle August 20, 2012 7:15 PM BST
i think you have a case with not being able to green out.

it's impossible to hedge a bet with a negative account balance.

if you were genuinely unaware that the match was still ongoing, and not being opportunistic, you've been screwed over because of their error.
Report virtuoso August 20, 2012 7:18 PM BST
Right this is absolute bs. 215 Down Here. As the market crashed i could Lay for Small Green. Now i have gone through money paid in negative balance and now to see Glatch has lost. I cant comprehend the incompetence of this. Messing with our hard earned
Report endort August 20, 2012 7:18 PM BST
wlll see when they come back to me. DSo angry at them for messing this up!
Report Scribes August 20, 2012 7:20 PM BST
Just emailed them complaining and attached a screenshot.
Report virtuoso August 20, 2012 7:20 PM BST
They should of Voided the market and returned all money staked, But no ofcourse not as that would negate any profit they could make
Report theflyget August 20, 2012 7:24 PM BST
ha ha....laughing my socks off, at you tuppeny hapenny tennis clowns....lol
Report mightyfly August 20, 2012 7:24 PM BST
Virtuoso, if you were green on both players would you still be saying the same. Errors have occurred on several occasions on this site, only yesterday the site crashed for almost 40 minutes.

Betfair will settle all bets that were placed before the suspension as they always do.
Report virtuoso August 20, 2012 7:27 PM BST
I was not green on both players. At the point of their mistake i would of been able to green out had i chosen to.
Report mightyfly August 20, 2012 7:29 PM BST
Exactly, then argue for your case and not expect Betfair to void legitimate trades. This sort of thing has happened to almost everybody at some point.

Why could you not trade out when the market re-opened?
Report endort August 20, 2012 7:31 PM BST
I could not trade out as balance was in negative becasue of there error!
Report virtuoso August 20, 2012 7:31 PM BST
i was not aware the market had re opened. All i could find on the site was set betting but no match odds markets
Report mightyfly August 20, 2012 7:38 PM BST
Virtuoso, i see your point. Argue that one across, but knowing Betfair they'll give there bulk standard answer.

Endort, you could have just layed or backed in the re-opened market, same thing as greening out.
Report mightyfly August 20, 2012 7:39 PM BST
Apologies Endort, you couldn't back/lay as you'd staked the returns on other matches.
Report parrys August 20, 2012 7:40 PM BST
^ he used his winnings and balance to place another bet and so when they corrected their error he had a negative balance.
If your going to butt into threads try to read the facts first.
Report endort August 20, 2012 7:42 PM BST
I really think I have a case....still waiting to hear back from them
Report mightyfly August 20, 2012 7:49 PM BST
Jumped the gun a little parry's i think?
Report endort August 20, 2012 8:14 PM BST
still no answer :( what the hell are they doing???!! I cant see any reason for them not to void the bet!
Report endort August 20, 2012 8:42 PM BST
they just rang and now they wont have a decision till tomorrow! Unbelievably bad service!
Report the silverback August 20, 2012 8:57 PM BST
Why should they have voided any bet struck?
Report endort August 20, 2012 9:01 PM BST
placed a bet. Market then ended. I thoguht retirement. Placed a new bet with my winnings. Saw a thread about the match and had a look. They said it had not ended and there was an error. Betfair put my account in the negative and put the Gibbs/Glatch match back in play. DUe to being negative it would not register my bet and I would not cash out or do anything with my bet(it did not even recognise I had a bet on the match!).

Not my fault they endd the game to soon for some random reason??!!  Basically read above. The fact they have not come back and said tough luck we have your money is positive
Report mightyfly August 20, 2012 9:36 PM BST
Endort, you probably have a case to have the bets you struck with any potential winnings voided, however i believe your original bet will stand imo.
Report Scribes August 21, 2012 12:53 PM BST
Had a reply from BF basically saying they don't give a sh""t.  Totally arrogant!  They said it was reinstated early in the 3rd set - I'm sure it was about 4-3 or 4-4 before it was back.  They admit making a mistake but don't want to void the bets! What a shambles and bunch of crooks.
Report jimny August 21, 2012 1:13 PM BST
I sent 2 emails and got back 2 replies, the first one stating it was an "operator error" and the second one saying it was due to "technical difficulties"Laugh

When I saw the bit about "reinstating the market early into the 3rd set" I did see red and sent a 3rd email to which I have not yet received a reply and don't expect I will Plain
Report virtuoso August 21, 2012 9:35 PM BST
My email has apparantly been handed to the helpdesk manager. I would love to think somthing is going to happen but from experiance i dont hold out much hope. Feel sorry to all of us who have lost out here
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