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geoffo
20 Apr 12 00:33
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Date Joined: 14 Mar 11
| Topic/replies: 40 | Blogger: geoffo's blog
i would like an explanaTion for The DOZENS and DOZENS of disconnections every single day and night on this site , it has now cost me over 4 figures in pots over the last week and im starting to get seriously pizzed off . because the software is so stoneage and lags when reconnecting all the timebanks get used up and afTer 2 disconnects i have to close all tables {usually 6 as i cant play more because of the software issues}because i have no time left ,  . i want to know what sort of compensation your planning on giving me for the hundreds and hundreds of dollars this has cost me this week alone ? you can see from my account that im a VERY GOOD CUSTOMER on poker and betting and i expect a fair explanation and fair compensation , please do not attempt to tell me the problem is my end as that is absolute rubbish and please dont ignore this issue , this problem needs addressing immediately and if im compensated fairly you may stop me and the hundreds of other players this affects of playing somewhere else , there are plenty of other sites for us all to play at with far better software than this antique !!

PLEASE ANSWER !!

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Replies: 7
By:
gnashersblackpool
When: 20 Apr 12 00:46
whatmemory has your computer got?
By:
geoffo
When: 20 Apr 12 03:23
tons !! its not my pc or my connection so lets put hat one to bed right now !! , i use to 16 table at stars no problem and 8 and 1O table anywhere else , its 6 maximum here because of the multiple disconnections and lags !!
By:
shudacuda
When: 20 Apr 12 18:22
Don't hold your breath waiting on an answer.

I cannot play on this outdated software.

Its about 5 years out of date.

They do not listen.
By:
geoffo
When: 20 Apr 12 19:27
awesome customer service to go with there great poker site as well lol . cant even be bothered to give an explanation for this serious software issue . what a god awful site this is . as soon as im finished with the promo im in it will be farewell betfair !! 2plus2 had it right about this site , absolute disgrace !!
By:
chipfire227
When: 20 Apr 12 19:42
You need to send your complaint to pokerinfo@betfair.

You also need to advise them of your username.

Not sure what you were  expecting posting on here.
By:
5LEEPWALKER
When: 20 Apr 12 20:59
I had this happen to me on 888poker

The e.mails / Replys are on my blog

5leepwalkerpoker.blogspot.com
By:
Bishy
When: 22 Apr 12 22:46
Go back 2 stars fk bf.
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