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southlodge
02 Feb 12 17:15
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Date Joined: 28 Feb 04
| Topic/replies: 1,279 | Blogger: southlodge's blog
BEEN TOLD IT COULD BE UP TO 3 DAYS LATEScaredScaredScaredScaredScaredScared

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Replies: 5
By:
gnashersblackpool
When: 02 Feb 12 22:47
u are more shocked if its ontime nowadays.

mayb something for chip/thrappers to mention at next supermeeting.

some people must rely on it to start playing again.
By:
chipfire227
When: 02 Feb 12 23:20
I seem to be raising things every week. This latest GSOP Trial promo they issued those who cashed last Saturday with SNG Tickets instead of tourney tickets. So for instance I got a $2.20 STT ticket- they dont even run $2.20 stt's so it's totally useless.

5 days and 3 emails later, and they still haven't sorted it out. And that's a flagship promo.Personally I ain't fessed about 2 bucks, but other people are, and I'm having to chase it. Likewise the rakeback going in late don't really bother me, but I know it bothers others.

Same with the LB updates which are sporadic.

Essentially anything that requires data from Ongame, and action on that data.

For the record I send test emails to the Helpdesk every 2 weeks, then feedback to Senior Management via BF PR with the findings, so I am continually hassling them about stuff. Sometimes I wonder why I bother though. Sad
By:
bigjonh
When: 02 Feb 12 23:40
ty for that chip
its becoming a joke getin rake no wonder we keep losing players
thanks for trying  for all of us anyway
By:
gabspokerxx
When: 03 Feb 12 09:04
just 2 let u know chip they have added a 5 seat 2.20 sng for that odd ticket :) keep up the emails i apreciate it:)
By:
chipfire227
When: 03 Feb 12 12:23
Cheers Gabs, I got an email from them stating they had created a new STT with a $2.20 buy in so we could use our tickets.

This actually looks a good resolution as these $2.20 5 man games will be ideal for people starting out in STTS- better value than the 1+20 buyins, and lots of flops with it being a 5 man game.
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