calling pokerPRmanager

Got it sorted sorted via different source..but thanks anyway :)

If you could elaborate on here ( who you spoke to at helpdesk, when, what was promised etc ) or pm either myself or helmuthian folds we will follow it up for you.

Got it sorted by contacting a site that was doing sats into same event they gave me the information I was chasing. But thanks anyway Chip..


footnote:

Several phone calls several e-mails several days..other mob sorted it in 10 mins and were pleasant to deal with.

Since the last Q and A session I think we have now fed back 10 cases where players have had contact with the Helpdesk they were not satisfied with, and every one of them has been fully investigated.

Obviously we still need people to carry on passing examples to us wherever possible though I know its a pain in the backside.

I chased up BF midweek for an interim report from the last session to see where we are with the deliverables, and both myself and HF have seen a provisional doccument that should hopefully be  published on here in the next week, along with the date of the next Q and A session.