Betfair Customer Services - any chance of an update?

still no update.

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... hick zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... last known words from betfair spokesman

...still no update!

...not exactly true. Original message at 22:25 replaced by a new shorter one at 00:52...but both were of limited information. Did not tell us whether it was a BF issue or an ongame issue and still unable to log-on.(Jumps to bullshit splash page about maintenance on Oct 6th) and still no money back in account!

site backup, no refund and worryingly some games showing as running from last night.

....now got a single credit but no breakdown of what for. I was about 50th in the 16K with about 240 people left which equally distributed should be 66 bucks. I was also in 8K turbo but that had only been going 20 mins.